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Call Agent

4 months ago


Nuneaton, United Kingdom Coventry and Warwickshire Partnership Trust (CWPT) Full time

**Call Agent - Band 2**

**Mental Health Access Hubs (Urgent care)**

**Based at Avenue House**

**Part time hours**

2x 18.5 hours

1 x 25 hours

This role is part time and covers out of hours Monday - Friday 12:00pm - 20:00pm / Saturday - Sunday 8-4pm or 12-8pm

The Mental Health Access Hub is looking for an enthusiastic and self-motivated people to join our teams.

We are a 24 hour, 7 days a week service and we are operational 365 days per year including Bank Holidays, Christmas and New Year.

This post requires to cover calls, referrals and administration for the Mental Health Access Hub.

You will be working with the Mental Health Access Hub - which is the Front door services into mental health services in Coventry and Warwickshire. This service will accept and process all of the referrals sent to Secondary Care Mental health services.

**_Please note many Trust interviews are currently taking place through Microsoft Teams, this can be downloaded either through the App Store or Google Play for use on your phone/tablet._