Dental Receptionist Required for Orthodontic Centre

7 days ago

Street, United Kingdom The Orthodontic Centre Wokingham Full time

Dental Receptionist required for The Orthodontic Centre in Wokingham. We are proud of the excellent service we are able to offer our patients and are looking for a dynamic ORTHODONTIC Receptionist and an ambitious individual to join our team. Our practice is located within 15 minutes walk from the Wokingham train station.

**Hours**
- Monday
- 08:00- 16:30
- Tuesday
- 10:00- 19:00
- Wednesday
- 08:30-17:30
- Thursday
- 10:00- 19:00
- Friday
- 07:45- 16:15
- Occasional saturday mornings on a rotational basis

**General Purpose**

Attend to patients on the phone and in person. Co-ordinate and organise appointments and administration to facilitate the efficient running of the orthodontic practice.

**Main Job Tasks, Duties and Responsibilities**
- Greet patients
- Register new patients following established protocols
- Assist patients to complete all necessary forms and documentation
- Verify and update patient information
- Inform patients of orthodontic procedures and policy
- Move patients through appointments as scheduled
- Enter all relevant patient information into our data system
- Maintain and manage patient records in compliance with privacy and security regulations
- Answer and manage incoming calls
- Respond and comply to requests for information
- Schedule patient appointments
- Confirm upcoming appointments and recalls according to practice protocol
- Check daily appointment schedule
- Collect and receipt payments from patients at time of treatment
- Inform patients of financial treatment plan options
- Arrange payment schedule with patients
- Sort and distribute incoming and outgoing post
- Monitor and maintain inventory of orthodontic office supplies
- Maintain a professional reception area
- Safeguard patient privacy and confidentiality

**Required Education and Experience**
- General education degree or high school diploma
- Knowledge of general administrative and clerical procedures

**Preferred but not essential Education and Experience**
- Knowledge of orthodontic/dental terminology, procedures and diagnosis
- Knowledge of DoIT patient management software (preferred but not essential as training will be provided)

**Key Competencies and Skills**
- Communication skills
- Information collection and management
- Planning and organising
- Accuracy
- Customer service skills
- Team work
- Initiative
- Adaptability
- Confidentiality
- Autonomy

Please note:

- Uniform will be provided

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

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