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Dental Receptionist Required for Orthodontic Centre
3 months ago
We are proud of the excellent service we are able to offer our patients and are looking for a dynamic ORTHODONTIC Receptionist and an ambitious individual to join our team.
Our practice is located within 15 minutes walk from the Wokingham train station.Hours
- Monday
- 08:00 16:30
- Tuesday
- 10:00 19:00
- Wednesday
- 08:3017:30
- Thursday
- 10:00 19:00
- Friday
- 07:45 16:15
- Occasional saturday mornings on a rotational basis
General Purpose
Attend to patients on the phone and in person. Co-ordinate and organise appointments and administration to facilitate the efficient running of the orthodontic practice.
Main Job Tasks, Duties and Responsibilities
- Greet patients
- Register new patients following established protocols
- Assist patients to complete all necessary forms and documentation
- Verify and update patient information
- Inform patients of orthodontic procedures and policy
- Move patients through appointments as scheduled
- Enter all relevant patient information into our data system
- Maintain and manage patient records in compliance with privacy and security regulations
- Answer and manage incoming calls
- Respond and comply to requests for information
- Schedule patient appointments
- Confirm upcoming appointments and recalls according to practice protocol
- Check daily appointment schedule
- Collect and receipt payments from patients at time of treatment
- Inform patients of financial treatment plan options
- Arrange payment schedule with patients
- Sort and distribute incoming and outgoing post
- Monitor and maintain inventory of orthodontic office supplies
- Maintain a professional reception area
- Safeguard patient privacy and confidentiality
Required Education and Experience
- General education degree or high school diploma
- Knowledge of general administrative and clerical procedures
Preferred but not essential Education and Experience
- Knowledge of orthodontic/dental terminology, procedures and diagnosis
- Knowledge of DoIT patient management software (preferred but not essential as training will be provided)
Key Competencies and Skills
- Communication skills
- Information collection and management
- Planning and organising
- Accuracy
- Customer service skills
- Team work
- Initiative
- Adaptability
- Confidentiality
- Autonomy
Please note:
- Uniform will be provided
Job Types:
Full-time, Permanent
Salary:
£11.00 per hour
Schedule:
- 8 hour shift
Experience:
Medical Receptionist: 1 year (preferred)
Work Location:
In person
