Receptionist

7 months ago


Southampton, United Kingdom BE Offices Full time

**Front of House/Community & Service**
- Headspace Group ‐ Southampton_

Headspace Group provide flexible workspace to fast‐growing, tech, creative and media businesses. We are a young organisation with a unique spin on shared workspaces.

We are looking for a talented, driven and passionate Front of house/Receptionist. The role will be based predominantly at our beautiful building in Southampton.

**Role**:
**Responsibilities will include**:

- You will be the first point of contact for the building, meeting and greeting all visitors and clients
- To ensure the reception area is tidy, safe and welcoming to all clients and visitors
- To provide a responsive and efficient reception and telephone service to all our clients
- To ensure that all visitors including contractors follow the relevant signing in/out procedures
- To book meetings, catering and couriers for clients and communicate this to your team
- To liaise with relevant staff to ensure that any client queries are responded to within procedural timeframes
- To maintain the Business Centre client phone directory and contact lists as clients move in and out of the building
- To ensure that the receipt of deliveries including keys, recorded and couriered items are properly signed for and the recipient of the deliveries are notified promptly
- To manage outgoing post, ensuring that it is properly franked and ready for collection where required
- To manage client events and social media posts for Southampton
- To be able to provide an effective handover to anyone covering your role whilst you are away

**The Requirements**:

- Proactive hands-on approach to work, no activity is beneath you
- Experience of a client-facing service role with great customer service
- Ability to think on your feet and make sound and considered decisions
- Great planning, organising and multitasking skills
- Excellent written and oral English language skills
- Drive to progress within the role

**What you’ll get out of it**:

- Work closely with key decision makers in the business
- Work amongst Southampton’s best entrepreneurial tech and creative businesses
- Be part of a fast-growing scaleup company with a great culture, and have the chance to contribute the future of the business
- Competitive salary and great employee benefits
- Work with a fantastic and proactive team.
- Headspace are an equal opportunities employer. All persons will have equality of opportunity regardless of sex, religious belief, political opinion, marital, civil partnership or family status, race, age, sexual orientation, disability, whether or not they have dependants and persons who have undergone, are undergoing or intend to undergo gender reassignment._
- Selection for employment and advancement will be on the basis of ability, qualifications and aptitude for the work. _

Company Benefits:

- **Annual Leave**_
- 20 days holiday (for your first year of employment) plus bank holidays
- Paid day off for your Birthday
- Buy and sell up to 3 days’ holiday* or carry up to 3 days unused annual leave to the subsequent year
- **Benefit Schemes**_
- Healthcare (plus partners/dependants)
- Dental Care
- Life Assurance
- Pension
- Corporate Eye Care
- Season Ticket Loan
- Loyalty of Service Rewards
- Cycle to work scheme
- Quit smoking reward and recognition scheme
- Access to our onsite Gym
- Flu Vaccine Jab voucher
- New starter lunch voucher
- **Other**_
- Quarterly socials paid for by the company*
- Peer to Peer reward scheme
- Up to 3 days paid leave per year to support a local charity of your choice*
- **Terms and Conditions apply**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Gym membership
- Life insurance
- Private dental insurance
- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Application question(s):

- What are your salary expectations?

Work Location: In person


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