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Housekeeper

4 months ago

Windermere, United Kingdom Gilpin Hotel & Lake House Full time

**Starting salary £18,726, with gratuities of £120 per month. Based on a 35-hour week.**

**The housekeeping department is a busy hub of activity, so you’ll never be bored with us**

**We’re like no other hotel, we have lots of little quirks, personality and luxury in our rooms - just one of the reasons our housekeeping team enjoy working in this area. This department is the heart of Gilpin and in our eyes, the housekeeping team are the true heroes of our hotel.**

**THE ROLE OF HOUSEKEEPER**

Responsible for ensuring that 5 star standards are kept in the hotel rooms, restaurants laundry and guest areas by ensuring all areas of the hotel are kept clean and tidy.
- Clean all areas of the hotel to a high standard
- Maintain clear and efficient communication and coordination with the manager of the department, reception and other departments of the hotel.
- Ensure that customers requests are untaken in the rooms as directed by the department manager
- Report any maintenance Issues in rooms and other areas of the hotel and restaurants and regarding equipment to the Manager,
- Adhere to all safety and personal protective equipment (PPE) practices/procedures.

**LIVE, WORK & PLAY IN THE LAKE DISTRICT**

Work hard, play hard - where better to do that than in the beautiful Lake District? As well as the traditional hospitality jobs at Gilpin, you can also be an accountant, an agri-scientist, an interior designer, a landscape gardener, a marketeer, and much morethe opportunities are endless

**LOVE & LAUGHTER - WE LOVE WHAT WE DO - JOIN AS OUR HOUSEKEEPER**

Many of our guests come to Gilpin for very special celebrations, investing time, money, expectations, memories and feelings into their stay with us. Our job is to help create the magic, sowing the seeds for lasting happy memories with five star service, and a lot of love and laughter.

**THE WORLD IS YOUR OYSTER - WE WILL TRAIN & DEVELOP YOU**

You can start at whatever level is right for you, and immediately start learning about the work and our team spirit; everything you need will be provided in a combination of on the job training and via our online Gilpin Training Academy, with clear pay rises built in. If you want to prove yourself and become a team leader, the opportunity is there - you can see for yourself what you need to do to progress, and if you wish to take it further this can lead to a degree or leadership course without needing previous qualifications. This is your future - our job is to train you & prepare you for whatever you do next.

**WHAT’S IN IT FOR ME?**

**SOCIAL**
Staff parties and social events through the year

**FOOD**
Home-cooked food for just £1 per meal. Breakfast of toast and cereal is free, and available all the time.

**SUBSIDISED ACCOMMODATION**
Fantastic subsidised shared staff accommodation, some at the hotel, some in the countryside, and some in the centre of Windermere and Bowness. In all accommodation there is a shared kitchen and lounge area, and some have added extras such as a pool table, dart board and X-boxWe spring clean and paint your room before you move in, meet you, show you around, and settle you in with a welcome pack, and check all the accommodation monthly to make sure everything is still lovely. Our staff accommodation ranges from mobile homes to luxury ensuite rooms in Bowness and Windermere (from £130 to £350 per month including bills). If you’re really trying to save and don’t have a lot of stuff, there are a few very small mobile home rooms that we don’t charge anything for.

**STAFF TRANSPORT**
Free staff transport between Gilpin and the staff houses in Crook, Windermere and Bowness.

**ENGLISH LESSONS**
We provide personalised English classes (while you’re paid) if you wish to gain confidence and ability to communicate in English. The aim is to motivate and encourage progression here at Gilpin as well as to gain confidence outside of work.

**MY CUMBRIA CARD**
We are buying My Cumbria Cards for all of our team - old and new With this you can get offers & discounts throughout Cumbria on food & drink, activities, shopping and more. We’ll also be introducing a scheme where you can get even more money off certain activities, so watch this space to go bike riding, canoeing, rock climbing, or relax with a lovely meal or go to the cinema

**GYM MEMBERSHIP**
Free use of Choices Health Club in Troutbeck Bridge with gym, swimming pool, steam room, sauna and hot tub.

**TREATS - DINING & HOTEL STAYS**
Discounted rates in our restaurants, as well as amazing the opportunity to stay at other Relais & Châteaux and Pride of Britain hotels from just £75 per night

**FRIENDSHIP & FUN**
There are around 170 of us in Team Gilpin, but we’re not a big international hotel. We love what we do, and believe it’s important to have a friendly warm atmosphere behind the scenes as well as out front. We are family run with a strong team of managers who really look after, look out for and nurture our tea