Housekeeper

4 months ago

Windermere, United Kingdom Gilpin Hotel & Lake House Full time

**Salary: £24,440 to £28,080)**

**Gratuities: £150 - £230 per month**

**Accommodation: subsidised accommodation available on site or in local town**

**Staff transport: provided free between staff houses and hotel**

**Hours: 40 per week**.

**Learn from the best.**

**Be part of a great team.**

**Work in a stunning location.**

The housekeeping department is a busy hub of activity, so you’ll never be bored with us

We’re like no other hotel, we have lots of little quirks, personality and luxury in our rooms - just one of the reasons our housekeeping team enjoy working in this area. This department is the heart of Gilpin and in our eyes, the housekeeping team are the true heroes of our hotel.

**THE ROLE OF HOUSEKEEPER**
Responsible for ensuring that 5 star standards are kept in the hotel rooms, restaurants laundry and guest areas by ensuring all areas of the hotel are kept clean and tidy.
- Manning the laundry
- Washing/drying towels & robes
- Collection of dirty/clean towel/linen from bedrooms
- Maintaining the laundry's cleanliness
- Sorting & bagging up of laundry
- Some Housekeeping duties if and when required
- Clean all areas of the hotel to a high standard
- Maintain clear and efficient communication and coordination with the manager of the department, reception and other departments of the hotel.
- Ensure that customers requests are untaken in the rooms as directed by the department manager
- Report any maintenance Issues in rooms and other areas of the hotel and restaurants and regarding equipment to the Manager,
- Adhere to all safety and personal protective equipment (PPE) practices/procedures

**LIVE, WORK & PLAY IN THE LAKE DISTRICT**
Work hard but really enjoy your days off? There's nowhere better to do that than in the beautiful Lake District. As well as the traditional hospitality jobs at Gilpin Hotel and Lake House, you can also be an accountant, an agri-scientist, an interior designer, a landscape gardener, a marketeer, and much morethe opportunities are endless

**LOVE & LAUGHTER - WE LOVE WHAT WE DO - JOIN US AS OUR HOUSEKEEPER**
Many of our guests come to Gilpin for very special celebrations, investing time, money, expectations, memories and feelings into their stay with us. Our job is to help create the magic, sowing the seeds for lasting happy memories with five star service, and a lot of love and laughter.

**THE WORLD IS YOUR OYSTER - WE WILL TRAIN & DEVELOP YOU**
You can start at whatever level is right for you, and immediately start learning about the work and our team spirit; everything you need will be provided in a combination of on the job training and via our online Gilpin Training Academy, with clear pay progression built in. If you want to prove yourself and become a manager, the opportunity is there - you can see for yourself what you need to do to progress, and if you wish to take it further this can lead to a degree or leadership course without needing previous qualifications. We don't pigeon hole and we support you to create your own career path - you might start off in one department and decide you want to try something in another department, For those that have a set career path in mind though, we'll support you to develop as far as you want to go. This is your future - our job is to train you & prepare you for whatever you do next.

**WHAT’S IN IT FOR ME?**

**SOCIAL**
Staff social events, activities and parties throughout the year.

**FOOD**
Home-cooked food for just £1 per meal. A breakfast of toast and cereal is free, and available at all times. We also have snacks and tasty treats available throughout the day.

**SUBSIDISED ACCOMMODATION**
Fantastic subsidised shared staff accommodation, some at the hotel, some in the countryside, and some in the centre of Windermere and Bowness. In all accommodation there is a shared kitchen and lounge area. We spring clean your room before you move in, meet you, show you around, and settle you in with a welcome pack, and check all the accommodation monthly to make sure everything is still lovely. Our staff accommodation ranges from mobile static homes to ensuite rooms in Bowness and Windermere (from £130 to £350 per month including bills). If you’re really trying to save and don’t have a lot of stuff, there are a few very small mobile static home rooms that we don’t charge anything for.

**STAFF TRANSPORT**
Free staff transport between Gilpin Hotel and Lake House and the staff houses in Crook, Windermere and Bowness.

**GYM MEMBERSHIP**
Free use of Choices Health Club in Troutbeck Bridge with gym, swimming pool, steam room, sauna and hot tub.

**MYCUMBRIA CARD**
We buy MyCumbria Cards for all of our team - old and new With this you can get offers and discounts throughout Cumbria on food & drink, activities, shopping and more. We’ll also be introducing a scheme where you can get even more money off certain activities, so watch this space to go bike riding, canoeing, rock climbing, or relax with a love

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