Front of House Supervisor

3 months ago


Bodmin, United Kingdom St Tudy Inn Full time

Duties:

- Manage and lead front of house staff, including bartenders, servers, and hosts
- Ensure exceptional customer service is provided at all times
- Supervise food production and presentation to maintain quality standards
- Implement and enforce health and safety regulations
- Handle customer inquiries, comments, and complaints promptly and professionally
- Coordinate with kitchen staff to ensure efficient service delivery
- Monitor inventory levels and place orders as needed
- Train new employees on company policies and procedures

Requirements:

- Previous experience in a supervisory role within the hospitality industry
- Proficient in food safety regulations and practices
- Strong leadership skills with the ability to motivate and manage a team effectively
- Knowledge of food production processes and cooking techniques
- Excellent communication and interpersonal abilities
- Proven track record in team management within a restaurant or hotel setting

Join our team as a Front of House Manager to lead our dynamic hospitality environment with your expertise in customer service, team leadership, and operational excellence.

**Job Types**: Full-time, Part-time

Pay: From £12.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Every weekend
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (required)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (required)
- Customer service: 1 year (required)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


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