Leisure Attendant

6 months ago

Camberley, United Kingdom Macdonald Hotels Limited Full time

Frimley Hall Hotel is set within its own mature and beautifully landscaped gardens - the ideal destination for anyone looking for a Surrey hotel with a spawhich feels luxurious, secluded and extra-special.

The perfect romantic hideaway, Frimley Hall Hotel & Spa is also well located for those combining business with pleasure, with easy access to the M3 and M25, London just an hour and 15 minutes by train and Heathrow Airport only 16 miles away. We are also just 10 minutes from Farnborough Airport.
- **About a role**:_

Join our exceptional team at Macdonald Frimley Hall Hotel & Spa; you’ll work in a fabulous four-star hotel environment. We offer an excellent package, including training and development opportunities and fantastic benefits. Our Leisure Attendants play a vital role in providing superb service and a luxurious experience for our guests.

This position will include shifts working Saturday and Sunday. Additional hours may be required to support the hotel during our busier periods, including bank holidays.
- **Outline Job Description**:_

The Leisure Attendant will report directly to the Leisure Manager and will be responsible for maintaining a clean and sparkling environment in all areas of the Club, including locker rooms, showers, and toilets; laundering and restocking towels; restocking toiletries and other guest services; deep cleaning of all wet side facilities; assisting with pool water quality testing. Knowledge of Fitness and the ability to develop is critical. Experience in a similar role or environment is an advantage. However, full training will be given.

Our Leisure teams work alongside our Spa team to ensure seamless service between departments. No experience is needed for this role, just a desire to be part of a team and take pride in their work.

Due to the growing demand for spa days and private memberships within the Club, this role has been introduced to help ensure high standards of service are met, which are expected of our clients at all times.
- A team player who can work alongside leisure and spa colleagues whilst also being proactive in their role
- Deliver outstanding customer care, demonstrating excellent attention to detail and providing a duty of care to all customers.
- Positive and friendly can-do attitude
- Welcoming and professional approach to guests and colleagues
- Enjoy working as part of a team as well as using my initiative
- Immaculate presentation standards in all that you do
- Passion for exceeding expectations the first time, on time, every time
- **Desirable but not essential;**_
- First Aid Qualification
- Pool Attendant Qualification
- Knowledge of PremCore would be advantageous
- **Salary**:_ £10.50per hour

Min 0-6 months of experience
- **Benefits**:_
- Competitive rates of pay at all levels
- Uniform provided
- Accommodation available on request
- Parking available on-site
- Free meals when on duty
- Generous discount on regular room rates
- 25% off food, drink and spa treatments across the group
- 20% discount on golf
- Free use of our leisure, pool and gym facilities at off-peak times
- Auto-enrolment into our pension scheme and life assurance
- Access to the Employee Assistance Programme through Hospitality in Action
- The Wagestream app offers a real-time view of accrued pay and access to it

**Salary**: £10.50 per hour

Expected hours: 40 per week

**Benefits**:

- Canteen
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Weekend availability

Work Location: In person

Reference ID: Leisure Assistant

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