Service Administrator

3 weeks ago


Upminster, United Kingdom Edmund Services LTD Full time

We are looking for a Service Administrator to join our team on a permanent basis.

Experience is required* Salary is dependent on experience*

Must drive due to location*

Monday - Friday

Duties include:

- Joint first point of contact
- Liaising with clients and sub-contractors to schedule appointments and arrange access
- Using various client portals
- Using internal bespoke software for diary appointments
- Responding to client call out requests within SLA’s
- Liaising with the supervisor to organising the engineer’s diaries
- Contract renewals
- Updating sub-contractor contract forms
- Processing quotes for clients and sending for approval
- Following up outstanding quotes
- Processing weekly service sheets and reports
- Scanning all relevant documentation and uploading
- Setting up new PPM Contracts/Manuals
- Processing correspondence and certificates for clients
- Raising purchase orders for materials/services required

**Salary**: £24,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift

**Experience**:

- Help desk: 1 year (required)

Work Location: In person



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