Hub Support Assistant

2 days ago


Shoreham by Sea, United Kingdom Novax Recruitment Full time

West Sussex
Contract
£12 P/H (Umbrella)

An exciting opportunity has arisen for a Hub Support Assistant to work in West Sussex in the Adur East Family Hub. As a Hub Support Assistant, you'll play a key role in ensuring our full-time family hubs are safe, welcoming and accessible for families, children and young people. You'll work as part of a dedicated team within both our family hubs and local
communities, providing information, advice and guidance around a range of issues to families, children and young people aged 0-25. A key aspect of the role
will be providing practical support to families experiencing crisis, including organising food parcels.

Helping to provide a safe and welcoming space for young people through the Find It Out (FIO) offer is essential. You'll be able to speak confidently with young
people, understand their needs and be able to help them access appropriate support, at a time that suits them, including after school hours.

**Skills and Experience**:
Good communication, customer service and interpersonal skills in order to interact effectively with the general public and act as a point of information /advice / guidance where appropriate.
Good interpersonal skills with the ability to confidently work with children, young people and families e.g. dealing with complex queries and family issues, responding appropriately to challenging behaviour such as aggressive or distressed individuals.
4 GCSEs with A-C (9-4) passes including Maths and English, or equivalent qualification or experience demonstrating that level of numeracy and literacy.
An IT qualification or equivalent experience demonstrating good working knowledge of IT systems / procedures.



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