Compliance Assistant

3 months ago


Preston, United Kingdom Insurance Solutions Group Full time

**Network Compliance and Audit Assistant**

Concept Claims Solutions is looking to recruit a Compliance & Audit Assistant to work as part of the Finance & Operations Teams to assist in the handling of the compliance and management of its franchise network.

The Concept Claims Solutions is a franchise network of over 40 offices (and growing) that provide insurance claims management and building reinstatement service to the general public, and commercial organisations, where they have suffered loss/damage to their property and are making an insurance claim.

The purpose of the role is to ensure our franchise partners are following the correct processes in accordance with company and Financial Conduct Authority (FCA) guidelines. This will involve (but will not be limited to) the following activities:
**The Work**:

- Contacting customers to obtain feedback on work completed by franchise partners.
- Evaluating and reconciling financial information (from financial systems, VAT returns, bank statements, invoices etc) to identify irregularities.
- Calculate lost revenues from irregularities identified.
- Ensure franchise partners hold and maintain the correct accreditations and documentation to operate their business legally and effectively.
- Liaison with Franchise Partners to highlight areas of operational improvement.
- Create reports in MS Excel/Word for review by management.

**Skills**:

- Good organisational skills and understanding of MS Office - in particular be proficient in the use of MS Excel.
- Have a strong mathematical and analytical approach to problem solving.
- A strong focus on customer service - our franchise partners are our customers.
- Able to work alone and under own initiative.
- Have knowledge and experience of dealing with insurance related perils such as fire, flood, escape of water and storm (not essential).

The role will be reporting directly to the Operations Director and the wider Operations Team. The role will be office based at our HQ in Fulwood, Preston. Full training will be given but experience in either a franchise business or from a financial/bookkeeping/audit background would be advantageous.

**Benefits**:

- Bike to work Scheme.
- Pension Scheme
- Social Activities
- Dress Down
- 28 days holiday inc Bank Holidays pro rata
- Additional Days holiday for every year served pro rata
- Work related training course & qualifications

Schedule:

- Monday to Friday
- No weekends

We are an equal opportunities employer, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Cycle to work scheme
- Flexitime
- Free parking
- On-site parking

Schedule:

- Flexitime
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Preston: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

Work Location: Hybrid remote in Preston

Reference ID: CBS Audit & Compliance



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