Store Manager
4 weeks ago
Dr. Martens’ appeal to people who have their own individual style but share a united spirit - authentic characters who stand for something. People who possess a proud sense of self - expression. People who are different. And guess what? The exact samegoes for everyone who works in our stores. We’re on the lookout for the fierce and confident. The authentic and diverse. The individuals who want to be heard, who have a voice, and are ready to use it to share their love for Docs with a loyal and thrivingmovement of customers. We want fire in your hearts and boots on your feet We are currently looking for a new Store Manager to lead the fantastic team in our Sheffield store who will soon relocate to Sheffield Meadowhall. As well as keeping your team engagedand motivated, you lead from the front line while embedding a coaching culture. You maintain the efficient and effective operational day-to-day running of the store whilst also implementing and driving long-term strategic objectives, ensuring the continuousgrowth of the Dr Marten’s brand. **STORE MANAGER - THE GIG**:
- Play a pivotal role in cultivating a great working environment within your store, always ensuring your teams well-being is at the heart of decision making
- Take full accountability for the execution day to day retail operations in store e.g. key holding, scheduling, VM, stock/delivery, admin, banking, housekeeping, while upskilling your team to allow consistency in your absence
- Sell Dr. Martens product by delivering an excellent experience, be a role model and brand ambassador, coaching & energising your team to drive sales to meet and exceed store KPI’s
- Recruit a diverse and inclusive Store Team who demonstrate key Dr Martens values and behaviours
- Train, develop and coach your team to deliver against store targets (sales revenue, inventory, mystery shop) and deliver consistently high levels of customer service.
- Manage and implement efficient operational processes & best ways of working
- Maintain overall responsibility for health & safety and security within the store: ensuring your team have completed all relevant training, your store is compliant and adhering to all H&S guidelines
- Operate with a large degree of ownership but also decide when and how to escalate challenges to Head Office or the Regional Manager whom you will build a solid working relationship with to help achieve store goals.
**STORE MANAGER - WHAT’S IN IT FOR YOU?**:
- Bonus incentives
- Welcome pair of Docs
- Free pair of Docs per season (SS/AW)
- Market leading product discount
- 2 paid volunteer days per year
- Generous Holiday Allowance
- Pension contribution
- Opportunities for growth
- Private Medical Cover
- Access to the DM's online global community for recognition, communication and discounts from other brands within retail, hospitality and well being.
- Access to our Employee Assistance Programme & Mental Health First Aiders
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