Community Liaison Officer

5 days ago

London, United Kingdom Zenobē Full time

**ABOUT ZENOBE**

Our goal is to make clean power accessible, to accelerate the shift to zero carbon power and transport.

We’re building and operating the world’s most sophisticated battery systems to enable the uptake of more renewable power and accelerating fleet electrification, de-risking the transition to zero-emission transport at scale. We’ve been consistently innovative since we were founded in 2017, achieving major industry firsts and using proprietary software and data analysis to optimise operational performance for our customers. At the end of their life, we repurpose electric vehicle batteries to provide clean power at depots, on construction sites and film sets.

Today we have 730 MW of grid scale battery storage operational and under construction and are the largest owner and operator of EV buses in the UK, Australia and New Zealand, supporting over 1,000 electric vehicles worldwide. In our first five years we have raised nearly £1.8 billion in funding and have expanded into other markets such as the US. Our rapidly growing company is looking for highly talented and motivated people to join us.

**THE OPPORTUNITY**

The role will be for 1 day per week, reporting to the Senior Project Manager/ Senior Site Manager. The Community Liaison Officer will provide a central point of contact to communities and other stakeholders local to our site at Kilmarnock South. They will respond to queries and undertake engagement activities comprising meetings, events and consultations, to establish, build and maintain relationships with local residents near our site.

As the Community Liaison Officer, you will be the face of Zenobē and therefore must be confident in communicating in an appropriate style to a wide audience, and demonstrate good ability to diplomatically and emphatically handle stakeholder complaints.

The role will suit someone with experience of working in cross-functional team environments, leading project-level community engagement activities, ideally for large-scale energy projects in the UK.

**A TASTE OF THE DAY TO DAY**
- Develop, build and strengthen relationships as the main point of contact for local residents and other stakeholders.
- Attend regular public events and meetings with the members of the community.
- Seek ways to mitigate community harm and maximise community benefit.
- Prepare feedback and complaints processes including mechanisms for resolution and escalation.
- Maintain a detailed stakeholder register.
- Respond to community complaints and enquiries, and resolve matters within set timescales.
- Ensure community risks and issues are managed, mitigated and reported appropriately.

**WHAT **WE’RE LOOKING FOR**

**Essential Competencies**:

- A genuine passion for clean energy and our social and environmental mission.
- Solid work experience of providing relevant community support ideally in relation to the development and delivery of large, complex projects.
- Experience within a project developer, or the energy industry, is highly desired.
- Strong diplomacy skills and able to deal with community enquiries and concerns emphatically.
- Excellent communication skills, capable of presenting to a wide range of project stakeholders.
- Self-motivated and confident in taking initiative, making recommendations and challenging teams.
- Strong organisation skills, team player and good attention to detail.
- Knowledge of the UK energy landscape and network.
- Able to manage their own schedule and be able to travel to our project site near Kilmarnock.

**WORKING AT ZENOBE**

We’re passionate about sustainability and are proud to offer Team Zenobē a pioneering and collaborative working environment. We encourage our people to take ownership of their career progression and celebrate those that can think outside the box.

**WHAT WE OFFER**

Charge your career at Zenobē and receive
- Up to 20% annual bonus for being awesome
- 25 days holiday, plus bank holidays
- Private Medical Insurance, for you and the family
- £1500 training budget per year, to ensure you grow as we do
- EV Salary Sacrifice Scheme
- Pension scheme, up to 8% matched contributions
- Enhanced parental leave
- Cash back health plan
- Plus more

Lots of our people work flexibly in many different ways, including part-time, flexitime and hybrid working. We can’t promise to give you exactly what you want, but please talk to us about the flexibility you need and let’s see how we can make it work.

**OUR APPROACH TO DIVERSITY AND INCLUSION

  • Community Liaison Officer

    2 weeks ago

    London, Greater London, United Kingdom Fawkes and Reece Full time

    Community Liaison Officer Based in South East London - must be comfortable with travel Permanent, Full time 40 hour week Salary upto £35k. MUST HAVE FULL UK DRIVING LICENCE Fawkes & Reece are working with a large residential developer in recruiting of a Community Liaison Officer for their sites in South East London. You will be based on a number of sites...

  • Community Liaison Officer

    5 days ago

    London, United Kingdom Fawkes and Reece Full time

    Community Liaison Officer Based in South East London - must be comfortable with travel Permanent, Full time 40 hour week Salary upto £35k. MUST HAVE FULL UK DRIVING LICENCE Fawkes & Reece are working with a large residential developer in recruiting of a Community Liaison Officer for their sites in South East London. You will be based on a number of sites...

  • Community Liaison Officer

    4 weeks ago

    London, United Kingdom Fawkes and Reece Full time

    Community Liaison Officer Based in South East London - must be comfortable with travel Permanent, Full time 40 hour week Salary upto £35k. MUST HAVE FULL UK DRIVING LICENCE Fawkes & Reece are working with a large residential developer in recruiting of a Community Liaison Officer for their sites in South East London. You will be based on a number of sites...

  • Community Liaison Officers

    4 weeks ago

    London, United Kingdom Core Group Full time

    Are you a people person with a passion for customer service? We are seeking an experienced Resident Liaison Officer to be the friendly face of our projects across London. If you thrive in a customer-facing role, have excellent communication skills, and enjoy making a positive impact in the community, we want to hear from you! Hours: 20-25 hours per week...

  • Community Liaison Officers

    1 month ago

    London, United Kingdom Core Group Full time

    Are you a people person with a passion for customer service? We are seeking an experienced Resident Liaison Officer to be the friendly face of our projects across London. If you thrive in a customer-facing role, have excellent communication skills, and enjoy making a positive impact in the community, we want to hear from you! Hours: 20-25 hours per week...

  • Community Liaison Officer

    3 weeks ago

    London, United Kingdom Lovell Full time

    Permanent - 40 Hours per week** We are looking for a highly organised, motivated, and confident individual to deliver a full community liaison and customer care service to our London new build sites, specifically in the South East London area, but with the requirement to travel to North West and East London as part of the role. Previous experience in a...

  • Community Liaison Officers

    4 weeks ago

    London, United Kingdom Service Care Solutions Full time €23 - €25

    Are you passionate about making a positive impact on the lives of victims of serious violent and sexual crimes? We have an exciting opportunity for a Victim Liaison Officer to join our dedicated team in the Probation Service in London. 29 per hour (Depending on qualifications and experience) Provide information on legal processes, court proceedings, and...

  • Community Liaison Officers

    4 weeks ago

    London, United Kingdom Service Care Solutions Full time €23 - €25

    Are you passionate about making a positive impact on the lives of victims of serious violent and sexual crimes? We have an exciting opportunity for a Victim Liaison Officer to join our dedicated team in the Probation Service in London. 29 per hour (Depending on qualifications and experience) Provide information on legal processes, court proceedings, and...

  • Community Liaison Officers

    4 weeks ago

    London, United Kingdom Core Group Full time

    Are you a people person with a passion for customer service? We are seeking an experienced Resident Liaison Officer to be the friendly face of our projects across London. If you thrive in a customer-facing role, have excellent communication skills, and enjoy making a positive impact in the community, we want to hear from you! Hours: 20-25 hours per week...

  • Liaison Officer

    2 weeks ago

    London, Greater London, United Kingdom Vanbrugh Group Limited Full time

    Vanbrugh Group are currently assisting one of our main contractor clients to recruit a Trainee Resident Liaison Officer into the their businessThe company are a respected and highly successful local authority refurbishment company operating in the West and North London region. As a Trainee Resident Liaison Officer for the company you will work alongside an...

  • Community Liaison Officers

    2 weeks ago

    London, Greater London, United Kingdom Educators Wales Full time

    SCHOOLS LIAISON OFFICER (Maternity Cover) About The Service Through school, employer, community and higher and further education partnerships, the Cardiff Commitment looks to open opportunities which create ambition, deliver skills and support progression into Education, Employment and Training or children and young people up to 25 years old. Follow the...

  • Resident Liaison Officer

    4 weeks ago

    London, United Kingdom Ador Talent Ltd Full time

    Ador Talent are working with a leading Energy Renewables Engineering company who have been established over 30 years. Our client is currently working on a huge social housing project in Kensington and Chelsea Borough and require a Resident Liaison Officer to work with residents on a large project to install metering & billing services to occupied properties,...

  • Liaison Officer

    3 weeks ago

    South West London, United Kingdom OmniRMS Full time

    **Liaison Officer** **£30,000 - £32,000/annum** **Location - South West London** We are currently looking for a Liaison Offer to join a leading Facilities Management company within South West London dealing with external works to Social Housing properties. The primary function of this role is to interface between all stakeholders in terms of liaison,...

  • Resident Liaison Officer

    2 weeks ago

    London, United Kingdom Ador Talent Ltd Full time

    **Role: Resident Liasion Officer** **Salary: £32,000** **Location: W11 1TQ** **Contract: 12 months** Ador Talent are working with a leading Energy Renewables Engineering company who have been established over 30 years. Our client is currently working on a huge social housing project in Kensington and Chelsea Borough and require a Resident Liaison...

  • Liaison Officer

    5 days ago

    South West London, United Kingdom OmniRMS For Vinci Full time

    **Liaison Officer** **£30,000 - £32,000/annum** **Location - South West London** We are currently looking for a Liaison Offer to join a leading Facilities Management company within London dealing with kitchen & bathrooms upgrades to Social Housing properties. The primary function of this role is to interface between all stakeholders in terms of liaison,...

  • Resident Liaison Officer

    1 week ago

    London, United Kingdom United Living Full time

    United Living Property Services is a well-established, fast paced and ambitious business with a great reputation for providing excellent services to our clients. We refurbish and regenerate homes up and down the country, and are embarking on a journey of growth which will see our turnover double to £1 billion over the course of the next 5 years. Now is a...

  • Telephone Liaison Officer

    1 month ago

    London, United Kingdom Vanbrugh Group Limited Full time

    Vanbrugh Group are currently assisting one of our main contractor clients to recruit a Trainee Resident Liaison Officer into the their business The company are a respected and highly successful local authority refurbishment company operating in the West and North London region. As a Trainee Resident Liaison Officer for the company you will work alongside an...

  • Telephone Liaison Officer

    1 month ago

    London, United Kingdom Vanbrugh Group Limited Full time

    Vanbrugh Group are currently assisting one of our main contractor clients to recruit a Trainee Resident Liaison Officer into the their business The company are a respected and highly successful local authority refurbishment company operating in the West and North London region. As a Trainee Resident Liaison Officer for the company you will work alongside an...

  • Community Liaison Officer

    2 weeks ago

    London, United Kingdom Lambeth Council Full time

    **Community Liaison Officer** **SO1: Starting salary £37,575 pa, rising in annual increments to £38,769 per annum incl LW** **2 x 12 - month fixed term contract or secondment opportunity** **1 x 12 - month fixed term contract** **About Us**: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities...

  • Community Liaison Officer

    1 week ago

    London, United Kingdom Lambeth Council Full time

    **Community Liaison Officer** **SO1: Starting salary £37,575 pa, rising in annual increments to £38,769 per annum incl LW** **1 x Secondment / Fixed Term contract** **About Us**: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our...