People Operations

6 months ago

London, United Kingdom MyTutor Full time

**MyTutor is the UK’s leading online platform for one-to-one learning**, and we're on a mission to improve education for everyone in the UK and beyond, (we’re expanding internationally). We’re building a future where access to high-quality learning is stress-free for those who can afford it, and funded for those who can't.

Our handpicked community of tutors work online with students from all walks of life and have already given over half a million lessons. We’re proud of the fact that over 1,300 schools have also chosen to work with us and that we’ve earned a Trustpilot rating of 4.8/5. (You can also check out our tutors’ ratings here.)

We are a learning organisation and hope to work with more people who are passionate about doing great work and improving every day.

We are committed to conscious inclusion to create a sense of belonging, connection and shared purpose within our teams. We know it’s the right thing to do, and we know it will make us all happier, fulfilled, and successful in our work. You can also find a copy of our current Gender Pay Gap report here and we are continuing to build our roadmap of creating a more diverse and inclusive workforce.

**What’s it all about?**

Reporting to the Head of People and working closely with the People Operations and Experience Lead your role will be multifaceted as you would expect in a People Experience role. Working across people operations (that offers flexibility and choice to enable our employees to do their best work) and partnering with our junior people managers (to help them effectively coach and manage their teams in areas such as performance and progression).

You will take ownership of Hibob (HRIS) with a focus on developing the system to be our central source of truth, and manage our external partner Zinc (DBS). As we are an agile team you will have the opportunity to create and build upon existing policy & processes & to help us deliver a great, inclusive people experience.

**What’s in it for you?**
- A big component of the role is having ownership over key people initiatives with a continuous improvement approach to ensure best practice
- You will have a lot of autonomy to execute your role, and whilst you’ll have support along the way, the team do not micromanage and are always open to new ways of working if it helps our people do their best work
- The role offers development in all areas including ER, performance, pay, operations We have a team and business full of diverse, niche and fantastic skills that can also help you hone your existing ones and learn new ones.

**The Day to Day**
- Ownership of our HRIS (Hibob) finding ways to improve automation and ensure it serves as a one stop shop for all employee information
- Triaging and providing day to day support for our people across areas such as benefits, sick, pay etc
- Managing the day to day administration of some of our flexible benefits & perks
- Creation of Inclusive People Policies and Process aligned with business needs
- Work with the HOP to create relevant people analytics for senior leadership
- Partnering with our junior people managers to give guidance and coaching across all areas such as performance & pay.
- Helping to drive multiple company ED&I initiatives such as our DRIIVE committee and Affinity networks

**Requirements**:
**Who will you be?**
- Someone who is approachable and able to build trust and respect quickly when responding to confidential or sensitive issues.
- Someone with a high level of EQ, able to adapt to situations and lead with empathy
- Someone with strong problem-solving skills and the ability to see and make process improvements.
- Someone who has worked within a people team before and understands how to prioritise people’s needs and business needs simultaneously
- Someone who has demonstrable years of experience in being the owner of ‘HiBob’ in either a stand-alone or small-team setting
- Someone who is a thoughtful communicator, both verbally and in writing, able to adapt your style to different audiences and in different contexts.
- Someone who is excited about the opportunity to join a purpose-driven business and impact the lives of 1m learners

**Benefits**

**Perks & Benefits**
- Salary of £42,000 to £47,000 p.a.
- Hybrid working with 2-3 days in our London office (Brick lane)
- Health & Wellbeing Benefit Options (available after probation)
- 25 days holiday (plus public holidays)
- Inclusive Policies that safeguard and enable LGBTQ+ staff to flourish
- A wide range of communities: Diversity, Equity & Inclusion, Pride Network, Women’s Network, Heritage Network and Neurodiversity Network
- Access to our London HQ, global co-working spaces and home office setup
- Up to 80 days work from abroad allowance
- Investment in your learning with a personal L&D budget of up to £350 (pro-rated for part-time employees)
- MyT Flex - This is a way of working your contracted hours in a more flexible way by focusing on core hour

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