Customer Assistant
6 days ago
**Working Pattern**
**WEEK2**
**SUN 10:30-17:00**
**WED 13:00-19:30**
**THU 09:00-15:30**
**FRI 14:30-21:00**
**WEEK1**
**MON 09:00-15:30**
**TUE 13:30-20:00**
**THU 09:00-15:30**
**SAT 11:00-17:30**
**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates, it’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG
-
Customer Assistant
7 months ago
Scunthorpe, United Kingdom Vue Full time**THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Scunthorpe Vue Scunthorpe is located in Parishes Shopping centre, in the heart of the vibrant city centre. Our cinema has excellent public transport links. We are served by all major bus routes running into the city...
-
Customer Service Assistant
6 months ago
Scunthorpe, United Kingdom Asda Express Full time**Role**:Customer Service Assistant - Nights **Location**:Scunthorpe, DN15 7DR **Hours**:Part-Time Hours Available **Hourly Rate**: £11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £11.44 per hour (50p+ for...
-
Customer Service Assistant
7 months ago
Scunthorpe, United Kingdom North Lincolnshire Council Full timeA fantastic opportunity has arisen at Riddings Community Hub, and we’re looking for a customer service assistant to join our team. Customer service assistants provide the front of house function for all NL Active facilities and services. The customer service assistants are the first point of contact for customers, whether in person, on the phone, or...
-
Customer Service Assistant
7 days ago
Scunthorpe, United Kingdom Euro Garages Full time**Role**: Customer Service Assistant **Location**: Scunthorpe, DN17 7DR **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Assistant
5 days ago
Scunthorpe, United Kingdom Lidl Full timePart Time Summary £10.90 up to £12.00 per hour - This isn’t stacking shelves. This is feeding families. Part time 20 hours per week As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the...
-
Customer Service Assistant
3 days ago
Scunthorpe, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Scunthorpe, DN15 7DR **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Assistant
7 months ago
Scunthorpe, United Kingdom M&S Full time**Summary** Cafe Customer Assistant **All the details** **Working Pattern**: **Saturday 09.00-17.45** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver best...
-
Customer Service Assistant
7 days ago
Scunthorpe, United Kingdom North Lincolnshire Council Full timeWe have an exciting opportunity for the right individual to join us as a Customer Service Assistant based at Scunthorpe Central Community Hub. This role would be ideal for you if you are a customer focused individual with a strong interest and/or experience in supporting customers with their diverse queries. As a Customer Service Assistant, you will have...
-
Customer Assistant
5 days ago
Scunthorpe, United Kingdom Buzz Bingo Full timeWe're looking for friendly, enthusiastic and engaging people to make our players' days, every day. Customer Assistants do lots of different roles in clubs, so you might be serving food, bringing people change, working in the arcade area, selling bingo books, working behind the bar or on the reception desk, welcoming our customers in and signing up new...
-
Customer Service Assistant
6 months ago
Scunthorpe, United Kingdom North Lincolnshire Council Full timeThis role would be ideal for you if you are a customer focused individual with a strong interest and/or experience in supporting customers with their diverse queries. As a Customer Service Assistant, you will have daily contact with visitors to the site and play a key role in handling a range of customer enquiries ranging from libraries, Wellbeing and Active...
-
Casual Customer Service Assistant
9 months ago
Scunthorpe, United Kingdom North Lincolnshire Council Full timeWe have an exciting opportunity for the right individual to join us as a Casual Customer Service Assistant based at The Pods and Ancholme Leisure Centre. You will join a busy, fast paced, front of house customer service team to provide a flexible approach to cover and assist the team to ensure both reception areas, phones and other forms of customer contact...
-
Customer Assistant
7 months ago
Scunthorpe, United Kingdom M&S Full time**Key Accountabilities** Cafe Customer Assistant **Key Capabilities** **Working Pattern** **Tuesday 830 1230** **Wednesday 830 1230** **Thursday 830 1230** **Sat 130 530** **week 2** **Sun 10 2** **Mon 1 5** **Wednesday 830 1230** **Thursday 10 2** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task...
-
Customer Assistant
6 months ago
Scunthorpe, United Kingdom M&S Full time**Key Accountabilities** Cafe Customer Assistant **Key Capabilities** **Working Pattern** **Sun 12 4** **we'd 130 530** **Thurs 830 1230** **week 2** **we'd 130 530** **Thurs 130 530** **Sat 11 3** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within...
-
Customer Assistant
7 months ago
Scunthorpe, United Kingdom M&S Full time**All the details** **Working Pattern** **week 1 Thursday 0600-1400, Saturday 0600-1400** **week 2 Sunday 0800-1600 Thursday 0600-1400** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...
-
Customer Assistant
1 day ago
Scunthorpe, United Kingdom Marks & Spencer Full time**Working Pattern** Sun 12-615 Mon - 13-2115 Wed 13-2115 Thursday and friday 14-2015 Monday - Thursday 0545-14 Sat 13-2115 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...
-
Customer Assistant
6 days ago
Scunthorpe, United Kingdom Marks & Spencer Full time**Working Pattern** **WEEK 2 MON 10.00-16.30 WED 13.00-19.30 FRI 10.00-16.30 SAT 10.00-16.30** **WEEK 1 SUN 10.00-16.30 TUE 13.30-20.00 WED 13.00-19.30 FRI 10.30-17.00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and...
-
Customer Assistant
6 days ago
Scunthorpe, United Kingdom Marks & Spencer Full time**Working Pattern** **WEEK 2** **MON 13.00-19.30** **TUE 13.00-20.00** **THU 10.30-17.00** **SAT 10.00-16.30** **WEEK1** **SUN 10.30-17.00** **TUE 09.00-15.30** **WED 13.00-19.30** **FRI 10.00-16.30** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within...
-
Customer Assistant
7 months ago
Scunthorpe, United Kingdom Marks & Spencer Full time**Working Pattern** **Friday 14:00-20:30** **Saturday 10:00-16:30** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and...
-
Customer Assistant
6 days ago
Scunthorpe, United Kingdom Marks & Spencer Full timeWorking Pattern **WEEK2** **SUN 10:30-17:00** **TUE 13:30-20:00** **THU 11:30-18:00** **FRI 10:00-16:30** **WEEK1** **TUE 09:00-15:30** **WED 10:00-16:30** **THU 14:00-20:30** **SAT 13:00-19:30** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...
-
Customer Assistant
2 days ago
Scunthorpe, United Kingdom Marks & Spencer Full time**Working Pattern** **WEEK 1** **sun 10.30-17** **. Tues 9-15.30** **Weds 10-16.30** **Thurs 14-20.30** **WEEK 2** **Tues 13.30-20** **Thurs 11.30-18** **Fri 10-16.30** **Sat 13.00-17.30** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through...