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Breakfast Assistant

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StokeonTrent, United Kingdom DoubleTree by Hilton Stoke on Trent Full time

DoubleTree by Hilton Stoke on Trent are looking for dynamic Breakfast Assistants to join our Team working on an, as and when needed basis but MUST INCLUDE WEEKEND AVAILABILITY. As Breakfast Assistant, you will be part of the Team responsible for delivering breakfast to our guests including greeting, taking orders, clearing and responding to any guest requests remaining friendly, courteous and professional at all times. A passion for excellence and having a can-do attitude is essential. Core hours are 06.30am to 11am, additional hours may be available
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Ensure compliance of brand standards
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships

**What are we looking for?**

As a breakfast assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams

**Job Type**: Permanent

**Salary**: Up to £9.80 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Referral programme

Schedule:

- Weekend availability

Work Location: One location

Reference ID: BF180123