Commercial Administrator

**Scope / Purpose of Role**:
The overall role of the commercial function is to maximise sales within each of our customers. This is a fast-paced and dynamic environment in which accuracy of data and reporting is paramount, both internally and with our customers. The main remit of the Administrator role is to deliver professional, credible and timely support to the rest of the commercial team, to our customers and to the wider business. This will be a customer facing role with and customer interaction will be expected.

**Reports into**: Senior National Account Manager

**Direct Reports**: N/A

**Key Stakeholders**: Commercial Team, External Customers, Manufacturing, Technical, Procurement, Planning, New Product Development

**Main Duties**:

- Price File and Data Management - both internal and customer. Ensuring we have accurate / matching information live throughout all systems - pricing / pack size/ units per pack / weights
- Extensive usage (Advanced user) of both M3 and EDI systems
- Promotional Panning - ensuring the customers plans are reflected and accurately communicated to the wider factory team.
- Co-ordination of Weekly and Monthly Sales Reports - reporting sales performance by customer. Includes lead responsibility for compiling the Monthly Sales Meeting Pack
- Retail Comparative Shop - on a monthly basis helping the marketing department gather price data from the stores
- Customer Sales Reporting - producing reports using customer systems to inform direction and maximise sales opportunities
- New Product Launch Management - working with the New Product Development Team to co-ordinate and communicate launch activity
- General administrative support to the whole commercial team

**Key Performance Indicators**
- Quality of documents and analysis - accurate/professional/timely data.
- Customer interaction and satisfaction

**Skills & Experience**:
**Skills**:

- Strong communication skills, both written and verbal
- Ability to work efficiently and effectively in a fast paced environment
- Good accuracy and attention to detail, quickly identifying errors and analyzing data
- Good time management, able to multi task and prioritize diary effectively
- A positive attitude and willingness to learn

**Experience**:

- Previous administrative experience
- Strong IT skills, particularly with Excel (as an absolute necessity)