Support Worker

7 months ago

Plymouth, United Kingdom Livewell Southwest Full time

Key Tasks and Responsibilities of the Post Clinical To undertake client interventions and reviews by CCRT workers, regularly meeting the relevant professionals to discuss progress, and reporting back if any problems occur. To carry out multi-disciplinary treatment plans on behalf of the team incorporating elements of all disciplines treatments as delegated and taught by those professions within the team. To seek advice and supervision from the CCRT senior worker within the team as necessary to ensure appropriate patient management and care. To raise safeguarding alerts in line with LWSW procedure.

To manage your own calendar of appointments and visits, booking mutually convenient appointments, joint visits, etc. directly with patients, relatives, carers, colleagues etc. This requires a high level of time management and organisational skills. Ensure that patients, relatives and carers are kept fully informed of progress following intervention.

Due to the diverse and complex nature of the caseload, this requires the ability to communicate complex information to meet a range of levels in understanding, and to overcome such barriers as e.g. hearing loss, cognitive impairment, dysphasia, pain, fear, social and cultural differences. To support and encourage patients, their relatives and carers in an active approach to regaining and maintaining maximal functional independence. To provide planned and spontaneous advice and instruction on specific elements of goal planning to relatives, carers, and other agencies involved in the patients care in order to ensure consistency of approach.

To work closely with other health and social care colleagues and service providers to ensure patients identified intermediate care goals are met. To prescribe basic equipment and minor adaptions under prescribers guidelines and with guidance, where required, from a senior therapist. To attend multi-disciplinary/multi-agency case conferences, liaison, meetings and patient reviews as necessary and appropriate. To actively participate in personal development training needs.

To maintain your clinical competencies through mandatory training and external training opportunities where appropriate. To contribute to CCRT service development. To contribute in audit and clinical governance activities. To undertake Clinical Supervision in line with the LWSW supervision policy.

To participate in the LWSW staff Appraisal Scheme including the formulation of Personal Development Plans. To participate in promoting CCRT and provide planned and ad hoc training to other health and social care professions and agencies on the role of support worker in CCRT. To support new and less experienced members of all disciplines, both formally and informally, including students and placements with CCRT. Organisational To manage your own work priorities, balancing clinical, professional and organisational demands.

To take a flexible approach to supporting colleagues in times of caseload pressure, including working with colleagues to maintain support across the team within the resources available. To plan visits in such a way as to make best use of own and others resources such as time, skills and expertise, as well as mileage. This requires a high level of time management, networking and organisational skills. To maintain accurate, comprehensive and up-to-date client records and related documentation in line with clinical guidance and LWSW policy.

To collect and enter statistical data relevant to the service in line with LWSW and CCRT policies and procedures, this includes audit. To keep abreast of policy changes and developments within LWSW and implement relevant LWS policies, protocols and guidelines. To bring faulty equipment and materials to the notice of the manager and take immediate action to ensure such equipment and materials are withdrawn from service until fit for use. To comply with LWSW policies on the testing and maintenance of equipment.

To be aware of, and act upon, LWSW and safety policies, including the prompt recording of any accident, incident, or other untoward event involving self, patients or other staff. To take reasonable care for personal health and safety. To undertake any other duties considered reasonable and appropriate by CCRT manager.

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