Senior Digital Specialist

1 month ago

Cardiff, United Kingdom Velindre University NHS Trust Full time

An opportunity for a Senior Digital Specialist has arisen within the Digital Services Infrastructure team at Velindre University NHS Trust. The role will be based at the Velindre Cancer Centre

You will have a passion for innovation, a keen interest in advancing technology and will want to develop current IT support skills.

You will provide 2nd line support to staff across the organisation and be able to demonstrate the ability to diagnose, resolve and monitor technical faults/support calls remotely and in person.
- Work using Service Desk software to take and respond to calls
- Update Service Desk calls with updates and resolutions
- Be able to prioritise calls which are logged by users
- Be able to build and fix IT devices and peripherals in a timely manner
- Work alongside other Digital Services support staff
- Have experience in an IT setting, which will be essential for this role, preferably in a healthcare setting

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Here atVelindre University NHS Trustwe are extremely proud of the specialist services we provide across the whole of Wales in ourcutting-edgeVelindre Cancer Centreand our award-winningWelsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host theNHS Wales Shared Services PartnershipandHealth Technology Walesand have developed strong partnership working with these expert services.

Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

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