Entry Level Client Services Associate

3 weeks ago


Tadworth, United Kingdom Fidelity International Full time

**Customer Services Associate**

**About Our Client**
- Global Wealth Management & Investment firm operating in Kingswood, Surrey.
- Established in 1969.
- Provide Investment Management Services to Private and Institutional Investors.

**About your New Job**
- You will be a part of the company's customer service team as a client service associate.
- Every time you connect with a client, you will respond to any questions they may have and deliver exceptional customer service.
- Since this is mostly a telephone-based role, you will make up to 40 calls every day. Since these are consultative calls, the duration may be up to 45 minutes.

**What Skills You Need**
- You must be able to prove that you have a genuine desire to work in the financial services industry through your prior work experience, education, and/or credentials.
- English must be spoken and written with business fluency. Since all our clients are in the UK, this is significant.
- Since this position falls under the company's Customer Service division, you must be able to demonstrate expertise at this level.

**What’s On Offer**
- A salary of £25,700 is on offer for this entry level position
- Performance related bonus of up to 10%
- 10% Non
- contributory Pension
- 23 days annual leave
- Private healthcare

**Job Types: Permanent & Full Time**

**Job Types**: Full-time, Graduate, Permanent

**Salary**: £25,700.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- Tadworth, KT20 6RP: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Tadworth, KT20 6RP

Reference ID: COM30123



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