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Ict Assistant

4 months ago

Elstree, United Kingdom Burton Bolton & Rose Recruitment Services Limited Full time

**ICT Assistant**

**Elstree, Hertfordshire**

**£28,750 + Pension**

This is an excellent role for an ICT Assistant who is seeking a new role with a very successful and exciting organisation, there will be plenty of opportunity for progression in this role.

**Some of your duties will include**:

- Assisting with providing support for users based on-site and at remote locations throughout the UK
- Managing busy helpdesk function and overseeing calls from users requiring IT support
- Solving problems at 'first call’ where possible or co-ordinating engineering support for users
- Producing job sheets and allocating work to be completed to team of field based engineers
- Providing support for hardware, software, services, tablets, Androids and Window phones
- Tracking jobs being completed on system from instigation point through to successful completion