Veterinary Receptionist

3 weeks ago


Milton Keynes, United Kingdom CVS UK Ltd Full time

**We have a fantastic opportunity for a Receptionist to join our team here at Astonlee Veterinary Centre**

Do you want to be a part of a team that is supportive, innovative and strives to be the best at what they do? At Astonlee, our supportive and friendly team are committed to providing both exceptional customer service and outstanding clinical care to our loyal clients and their pets. We are looking for a new Veterinary Receptionist to join our innovative team and journey of success.

This is a permanent Receptionist role working 35 hours per week plus 1:4 Saturdays with a share in Bank Holidays on a rota basis. Our opening hours are 8am-8pm Monday to Friday and 8am-12pm Saturdays. We are looking for someone who has the flexibility to provide cover for holidays and sickness.

As a Receptionist, you will provide a friendly and efficient service to our clients and their animals. You will need to be able to work well within a team as well as working individually, however support from your peers is always on hand. We are a professional and personable team working in a very challenging and busy environment, which makes the role varied, interesting and no day is ever the same

You will need to have the ability to remain calm under pressure and also show empathy in each situation you encounter, from sharing the excitement of a puppy's first visit to the vets or comforting a client who has received some bad news.

Previous receptionist or customer facing experience is essential. Previous veterinary industry experience would also be highly beneficial but training will be given. Most importantly, we are looking for a team player who is flexible and adaptable - as there are so many aspects to the role, we need someone who is quick thinking and willing to learn

As one of our receptionists, you will have access to our Client Care Hub. This is a dedicate space on our Knowledge Hub for all client care resources. You will be invited to join a support session within your first few weeks of being in the business, where you will meet a Learning Partner and begin your training journey. You can then join further session(s) at any point in the next six months to ask any questions you may have regarding your training. This training is alongside the training your will receive in practice.

The salary for this position will be in line with National Minimum Wage +3% cost of living increase.

We know that benefits are key, and that your personal benefits priorities will differ from others. Holidays, pensions, discounts on your pet's care, paternal leave, fee payments or share save schemes might be your priority. If you'd like to learn more, do feel free to contact the recruiter managing this campaign and ask them to talk you through our offerings. Or, if easier, you can find a list at on our careers site CVS Employee Benefits
- what we can offer you. (cvsukltd.co.uk)



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