Event Supervisor Casual

3 months ago

Coventry, United Kingdom Kopek Security & Facilities Limited Full time

Kopek Security and Facilities Ltd was founded with the conviction that there were better ways to keep our clients, their premises, and their customers safe.

Since then, we have grown rapidly to become one of the UKs most efficient, flexible, and committed security business.

For us, the best security begins with great relationships. At Kopek we build an understanding with each of our clients so that we can better protect their businesses and their properties. We get to know every inch of their needs so that we can meet them exactly.

That process builds trust - between our clients and their teams and our own experienced team of security personnel.

This makes everything work better and everyone feel more valued and most importantly - more secure.

**Description**

An exciting opportunity has presented itself for an Event Supervisor to work with us on casual basis.

We are looking for a proactive, detail-oriented individual to join our team to supervise some of our smaller events. In this role you will be responsible for planning and implementing security arrangements for events where we provide security cover.

The Event Supervisor will collaborate with internal stakeholders and external partners to ensure the safety and security of event attendees, staff, and assets. This position requires strong organisational skills, effective communication, and the ability to manage security operations in dynamic event environments. Full flexibility is required for this role as you will be working with our Duty Supervisor teams over a weekend event to ensure that everything runs smoothly.

The majority of the events will be across the Midlands however flexibility is required to work across the UK.

**Role requirements**:

- SIA Door Supervisor Licence
- IOSH Course (Managing Safely) an advantage
- Experience in the Security or Customer Service industry.
- Passionate about event security and thrive in dynamic, fast-paced environments.
- Attention to detail and proactive approach allow you to anticipate security risks and implement effective mitigation strategies.
- Excellent communication skills.
- Committed to ensuring the safety and well-being of event attendees and staff.
- Asset Protection
- Physically fit to conduct walk through of events, this role has a high degree of time spent in and around events spaces.
- Confident in writing Assignments Instructions, incident and shift reports.
- Have the IT skills and the ability to understand and use various scheduling systems, reporting systems and Apps.
- To have a smart appearance befitting the company and the corporate environment.
- Be confident you can undertake 100% of all specific duties.
- Be able to provide all the documentation and vetting information requested.

**Responsibilities**:

- To ensure that all visitors and staff are dealt with efficiently, always providing an exceptional customer service ensuring that their expectations are met, if not exceeded.
- Have the ability to exercise command and control and be an effective communicator to all peer groups and management levels.
- Able to work in a team as well as on your own and can be pro-active and think on your feet using your initiative.
- Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner.
- To always portray a friendly, professional, and courteous demeanour, using open and appropriate body language.
- Oversee the deployment of security personnel and resources during events, ensuring adequate coverage and adherence to security protocols.
- Monitor event activities and security incidents in real-time, making timely adjustments to security measures as needed.
- Maintain accurate records of security incidents, interventions, and outcomes for reporting and analysis purposes.
- Identify areas for improvement in security processes and procedures, and drive initiatives to enhance the overall effectiveness and efficiency of security event management process.
- Respond promptly and effectively to security incidents as they arise, ensuring correct escalations and reports are made in a timely manner.

**Job Type**: Zero hours contract

Pay: £12.90 per hour

**Benefits**:

- Company pension
- Health & wellbeing programme
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- Weekend availability

**Experience**:

- Event Management: 1 year (required)

Licence/Certification:

- SIA Licence (required)

Work Location: In person

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