Events Staffing Supervisor

7 months ago

Coventry, United Kingdom Tracsis Events Full time

_**Role**:_ Staffing Supervisor
- **Location**:_Arley, Coventry
- **Hours**:_ Monday - Friday 9am-5pm
- **Salary**:_ £27,664 starting salary
- **Intended Start Date**:_ 8th July

**Overview**:
Tracsis Events are looking for a dynamic, motivated and adaptable supervisor to oversee the staffing operation at our Coventry branch of the business.

As a Staffing Supervisor, you will play a pivotal role in guiding the staffing team and maintaining the performance and day to day running of this branch of the department. You will oversee a team of Staffing Coordinators whose role is to fill event staffing requirements outlined by our project management team.

**Core Duties**:

- Ensuring staffing levels for events are met to a satisfactory standard, and quality of staff meets the necessary requirements for each project.
- Utilising recruitment platforms and initiatives effectively to ensure fulfilment of event staffing requirements.
- Leading initiatives for staff engagement to improve retention of casual staff, alongside new recruitment initiatives.
- Ensuring databases are being maintained and key data is being recorded.
- Allocating projects to team members and maintaining structure in the workplace for team members to fulfil staffing and administrative needs
- Assisting the team in day-to-day duties including project staffing; administrative tasks - accommodation bookings, purchase orders, staff profile vetting, timesheet processing and client enquiries; staff queries; social media management; liaising with agencies.
- Supporting and implementing updated engagement techniques, staff development, recognition and retention schemes, adding value and input where possible.
- Identifying problems ahead of time and using initiative to come up with creative and proactive solutions to solving them.
- Communicating with the operations team to identify resourcing requirements and facilitating additional project needs.
- Identifying areas for improvement from seasonal data analysis and outlining a route to better performance.
- Recruiting, training and line management duties of employees within the staffing team.
- Line manage the staffing team, ensuring welfare and workload are properly managed.
- Continuous analysis for development and improvement of all systems and processes for the department. Implementing required changes where identified.
- Review and oversee use of social media for staffing purposes and engaging with staff. Assisting with company-wide campaigns with the Business Development team.
- Working with the Staffing Manager on a collaborative approach to develop internal systems, processes and procedures.

**Role Competencies**:
A decisive and critical thinker.

Good empathy & emotional intelligence.

Good mentoring skills.

Initiative to present solutions to problems.

Can multi-task and deliver projects to a high standard, meeting client and colleague expectations.

Possess good person-management skills with the ability to develop and improve teams.

Be able to use negotiation, influencing and leading skills to ensure the teams support the needs of the business.

Possess competent management skills with the ability to effectively co-ordinate, delegate and listen.

Can meet deadlines and communicate at a Senior Management Level.

Be competent in the ability of forecasting.

Develop a team to deliver excellent customer service which will help to retain clients, win future work, and remain at the forefront of the market.

**Desirable Knowledge and Experience**:
Event industry experience at any level, through education or work and/or leadership experience in an office-based setting. Experience with high volume temporary recruitment is also desirable.

**Job Types**: Full-time, Permanent

Pay: From £27,664.00 per year

**Benefits**:

- Company events
- Company pension
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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