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Matchday & Event Staff
2 months ago
Stockport County Football Club are recruiting a number of casual Match Day and Event staff to join the club ready for the 23/24 season.
We currently have the below opportunities available:
- Turnstile Operators
- Matchday Supporter Liaison Officers
- Matchday Disability Liaison Officers
- Commercial Assistant
- Half Time Draw Sellers
- Food & Beverage Assistants
- Stewards
**Turnstile Operators**
- To provide an excellent service to Home / Away supporters
- To attend the match briefing as given by the GSO and to understand the ticketing arrangements for each fixture.
- To properly sign on duty, indicate their next availability for work and properly sign off duty when their duties have been concluded
- To ensure that the area around the turnstile where deployed is clear of obstructions and operates freely. Any obstructions, hazards or found articles must be reported to the Stand Supervisor immediately.
- To correctly operate the respective ticket scanning device
- Attend to the required counting procedures following closure of the turnstile.
- To comply with any instruction given by the Stand Supervisor
**Matchday Supporter Liaison Officers**
- Report to Head of Commercial and Supporter Services
- Attend each home matchday.
- Assist with matchday queries.
- Engage with Supporters
- Collect Feedback
- Help supporters with any issues on a matchday.
**Matchday Disability Liaison Officers**
- Report to Head of Commercial and Supporter Services
- Attend each home matchday.
- Assist with matchday queries.
- Manage post-match reports, feedback and actions.
- Provide guidance on management of tickets for supporters with a disability including personal assistant tickets.
- Be the main point of contact for meeting supporters with a disability on home matchdays.
- Provide feedback on how we can continually improve our matchday experience for disabled supporters and “champion” the diverse needs of people living with a disability
**Commercial Assistant**
- Report to Head of Commercial and Supporter Services
**Half Time Draw Sellers**
- Report to Half Time Draw Manager
- Attend each home matchday
- Proactively sell half time draw tickets to supporters in aid of the County Community Trust
- High Level of Customer Service is required and confident when liaising with supporters
**Food & Beverage Assistants**
- Responsible for providing a high level of customer service across match day and non match day events
- Working at a fast paced bar, restaurant and hospitality facility
- Please note that most of the positions include serving alcohol so applicants must be 18 years+
**Stewards**
- Stewards are a vital role in the running of all matches at Edgeley Park with their main responsibility being to help the Safety Officer in the coordination of supporters and ensuring a safe operation is completed.
- Responsible for providing excellent customer service along with a safe environment for all supporters on a match day
Stockport County FC is committed to the principle of equal opportunity in employment and its employment policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.
Stockport County FC is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The job holder will be required to undertake appropriate safeguarding checks as well as providing proof of right to work in the UK
**Job Type**: Zero hours contract
**Salary**: £8.00-£12.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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