Business Operations Assistant

4 weeks ago

Leicester, United Kingdom IBM Full time

**Introduction**
In this role, you'll work in one of our IBM Consulting Client Innovation Centres (Delivery Centres), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centres offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We offer:

- Regular and frequent promotion and progression opportunities to ensure you can drive and develop your career with us
- Feedback and checkpoints throughout the year; no one off annual reviews here
- A multitude of training opportunities from classroom to e-learning, mentoring and coaching programs as well as the chance to gain industry recognized certifications
- Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
- A culture where your ideas for growth and innovation are always welcome
- Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
- Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, 1 month paid paternity leave, 16 weeks fully paid maternity leave and an innovative maternity returners scheme
- More traditional benefits, such as 25 days holiday, a gym discount scheme, online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future

**Your Role and Responsibilities**
This role is suitable for a strong problem solver. You will be working closely with the senior management team and Head of Operations, to support in delivering key projects for the business. The role could involve:

- Performing repeatable tasks including auditing records, meeting minutes, facilitation of action lists and providing support for the CIC management team
- Supporting with the administration of new starters and transfers within the business
- Designing and producing draft documentation
- Using innovative methods and ideas to help roll our new initiatives to set up and change process within the CIC
- Adhoc tasks to support business events or others

**Required Technical and Professional Expertise**
The following skills are important:

- Strong interpersonal communication skills (verbal & written) with the ability to work in a team as well as communicate with employees at all levels
- A keen problem solver with focus on attention to detail
- Pro-active ownership of own workload and ability to work with little supervision
- The ability to work flexible and adapt in a fast-paced professional work environment
- The aptitude to rapidly acquire new skills with the drive and enthusiasm to learn
- High attention to detail with the ability to manipulate data with accuracy and focus

**Preferred Technical and Professional Expertise**
- Proficient in Microsoft Office including Excel
- Knowledge and understanding of the IT sector and workplace

**About Business Unit**

The Client Innovation Centre (CIC) is an innovative and exciting part of IBM. A fast-paced and dynamic business built to deliver high-value technical services to world renowned clients. All of our employees work in a consultancy environment on a variety of exciting projects across a range of sectors. Every project has its own unique working environment - this enables our employees to build their experience, skillset and network. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems?

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be en

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