Administrator

1 month ago

StokeonTrent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

The Organisational Development, Culture and Inclusive team is looking to appoint an enthusiastic and motivated Receptionist/Administrator to support the team in developing individuals, teams and the wider organisation.

The post holder will ensure the smooth day to day operation of The Academy reception and administration processes that support all aspects of our work.

The role will involve handling colleague enquires, course/event preparation, data entry and a range of clerical duties intended to ensure the smooth and efficient operational of the department. You will be responsible for maintaining high standards of professionalism and providing services in accordance with the Trust's values and behaviours.

You will be joining a dedicated OD, Culture & Inclusion team that provides support, direction and commitment to the development of our most valued asset, our people - and who are proud to live the Trust Values. Our service is dedicated to developing individuals, teams and the wider organisation. We are focused on delivering leading-edge interventions around the key areas of internal consultancy, culture development, management and leadership development, team effectiveness, developing behaviours and capabilities in our people, staff engagement and employee wellbeing.

**Main duties of the job**:
Welcoming all delegates and visitors to the Academy and ensuring their needs are met.

Responding to routine enquires.

Taking room bookings and managing the room booking process.

Providing administrative support for the Trust's Values Recognition Scheme.

**To be successful in this role you must**:
have excellent communication and interpersonal skills

be able to handle customers in a professional manner

have an organised, systematic approach

have the ability to work both independently and as part of a team

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Please see the attached Job Description and Personal Specification for further details on this vacancy.

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