Experienced Customer Service Agent

5 months ago


Flint, United Kingdom Insurd Limited Full time

Are you looking to **move **and **progress** your career within a close knit Customer Service Team? Do you have a **proven track record** in Customer Service **over the telephone**? Would you like the opportunity to earn industry standard qualifications?

We are a forward thinking and rapidly expanding insurance broker based in North Wales, looking to add to our existing customer service team, predominantly dealing with Motor Home and Taxi insurance customers.

You will receive full training that will prepare you to administer policies for new and existing customers, processing new sales, renewals and mid term changes, taking payments, setting up and administering Direct Debits; supporting our sales team and providing the highest levels of customer service.

We strongly believe that our people are our most important asset and strive to create an environment where people want to build a career, working together to help and support each other to reach our goals.

In return for your hard work we provide an extremely competitive salary and a range of benefits.

**Starting salary £15000 - £24000 dependant upon experience (plus bonus)**

**Straight-forward working hours: Monday to Friday 9am - 5.30pm (no weekends or Bank holidays)**

**28 days holiday annually (including Bank Holidays) rising to 33 days with length of service**

**An extra day off on your Birthday**

**Free car parking at our purpose built offices in Flint**

**Recommend a Friend referral scheme**

**Staff discounts on your own insurance policies**

**Casual dress code**

**Job Types**: Full-time, Permanent

**Salary**: £15,000.00-£24,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Flint, CH6 5YN: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)
- Telephony: 1 year (required)

Work Location: In person



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