Commercial Executive
5 months ago
We're proud to be part of so many journeys and help people get to all of life's destinations, our work means so much to the communities we serve and the reason why we exist Your Journey is Our Everything is our purpose.
As we move forward on our journey, its vital that we're ready to meet the new needs of our customers, so we're constantly evolving from rolling out a modernised fleet to achieving key sustainability goals, we need more brilliant people with a shared passion to do the right thing for our customers, our communities and our planet
**This role is to cover Doncaster, Sheffield, Stoke and Leicester Depots**
**Welcome to First Bus**
Hello. First Bus is one of the country's largest bus operators - taking 1.6 million customers to their destinations every day. We're a forward-looking business at the forefront of bus technology, leading the way on contactless payments, mobile Apps and real time information. Our investment in state-of-the-art, new buses is just one part of our transition to a low-carbon future. It's an exciting time to be here.
**About the role**
- The Commercial Executive supports the Network team to ensure that all relevant data and records are accurate and effective schedules are produced - in line with company objectives.
- Scheduling driver duties in an effective manner to maximise business efficiency and comply with schedules agreements.
- Compiling duties and rosters within both legal and locally agreed constraints.
- Agree legality of duties with local trade union representatives.
- Monitor schedule efficiency to ensure costs are kept under control.
- Working alongside the commercial, network, operational and marketing teams to identify opportunities for passenger and revenue growth.
- Using data and insight to proactively monitor business performance, being able to early identify emerging trends and issues and highlight wider opportunities to the Network team.
- Assist with the preparation of tender bids for submission.
- Maintain strong links with internal stakeholders across a number of departments, including Operations & Engineering.
- To provide accurate passenger, punctuality or other data to Local Authorities and Department for Transport as required.
- Making suggestions within our Networks to improve their efficiency and effectiveness.
- Monitoring retail channels and products and leading on innovative and evidenced suggestions for price points, whilst working collaboratively with Divisional functions.
- Working within a divisional framework, to support the regular review and useage of revenue, channel and passenger performance reports - with relevant commentary and insight.
- Providing commercial and analytical support for new business initiatives within the Local Business Unit (LBU).
- Acting as the LBU champion for Commercial data analysis, ensuring that the central investment in improved systems is utilised across the LBU.
- Liaising with colleagues in the central analytics team, and in other operating companies, to ensure best practice analysis is shared.
- To ensure that accurate and up to date TransXchange files are provided to Local Authorities, uTrack, Ticketer etc (prior experience is not necessary, full training will be provided)
**About You**
- We are looking for an inquisitive nature willing to question the status quo.
- Be highly numerate and data-driven, with an awareness of the fundamentals of scheduling, optimisation, and workforce planning.
- The ability to work well in a changing environment and plan for a range of scenarios.
- Being capable of managing your own time and balancing your workload.
- Providing regular relevant input to budget and financial predictions - planned in advance and submitted on time.
- Good analytical and communication skills combined with business acumen, pragmatism and with an excellent sense of diplomacy.
- Significant experience and effective use of Microsoft Excel, PowerBi.
- Strong numerical capabilities
- An advocate of FirstGroup values and associated behaviours
**Rewards & Benefits**
- First Xclusives discount scheme: You and your family & friends can benefit from over 3,000 offers on high street & leisure brands
- Free travel on our buses for you and your family
- £6 all-day train travel for you and your family on Great Western Railway, South Western Railway, Avanti, Trans Pennine Express, Hull Trains
- Cycle to work scheme
- 25 days' holiday + bank holidays
- Pension scheme and chance to buy discounted First Group shares
- Enhanced maternity / paternity pay
- Flexible working
We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.
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