Digital Performance Analyst

3 weeks ago


Northampton, United Kingdom Barclays Full time

As a Barclays Digital Performance Analyst this is an exciting opportunity where you will be responsible for helping transform the digital user experience. In your new role you will help identify insights to help with transforming the different business areaswithin digital and contribute to helping shape the bank of the future.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive andcreating financial and digital solutions that the world now takes for granted.

**Working Flexibly**

**What will you be doing?**:

- Supporting and identifying new opportunities through data and areas for optimisation to improve channel performance the day to day established CASS and Risk event framework
- You will carry out funnel analysis along the journey path in an aim to identify areas to improve customer completion rates
- Identifying and recommending how journey owners are able to improve the quality and volume of customers into the product funnels via internal and external channels
- Using data and analytics to support journey owners priorities with your findings and insights generated
- Presenting to stakeholder by creating compelling stories through use of data and analysis to sell your recommendations and ideas to ensure actions are taken
- Providing training to our stakeholders to enable our colleagues to encourage a data driven mind set across BUK stakeholders

**What we’re looking for**:

- Experience working with digital analytics tools such as Google Analytics, Adobe Analytics and similar
- Proven solid experience of coordinating and influencing multiple stakeholders through the delivery of MI and/ or analysis from various data sources
- Experience working with complex data sets and database principles (design, maintenance, security, access and policies)
- Experience of using tools such as Teradata, MySQL, Adobe Analytics, Tableau, analysis systems and working tools

**Skills that will help you in the role**:

- Data Modelling experience
- Project Management experience/ qualifications (Prince2, Agile)

**Where will you be working?**
Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997. We purchased the building from the landlord in early 2018 as a sign of our commitment to investment in Northampton. Plans to furtherdevelop this Campus-style location are under way to allow for a real collaborative work environment. Based just off the A45 it is easily accessible by both car and bus routes.



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