Domestic Abuse Support Worker

3 weeks ago

Walsall, United Kingdom GreenSquareAccord Full time

**Job Title-Domestic Abuse Support Worker**

**Location
- **Walsall

**Salary
- **£19,963 per annum

**Contract type
- **Permanent

**Working hours
- **Full Time - 30hours opportunity

**About us**

GreenSquareAccord is one of the biggest social housing and care providers in England, we provide care and support to some of the most vulnerable people in society. This includes older people's residential care, Specialist dementia care, Mental health nursing and supported housing for people with learning disabilities, with over 25 years' experience in over 100 care schemes, providing three million hours of care each year - GreenSquareAccord provides a hugely rewarding place to work

**About the Service**

Anyone can be a victim of domestic abuse. Our domestic violence services protect women, men and children who are experiencing abuse at home.

We have a range of services to support our clients, whether they need help leaving an abusive home or rebuilding their life after domestic abuse.

We provide emergency short-term accommodation for women and men, with or without children, who are escaping abuse.

**In your new role, you will**:

- You will support families within our Domestic abuse accommodation services in Walsall.
- Provide person centred support to our clients to resettle them back into the Community; leading to fulfilled lives, improved life choices, a reduction in offending and safer communities.
- This support is specifically around Domestic Abuse, which may include Forced Marriage, Honour based violence and Female Genital Mutilation on an individual basis, using a person centred approach
- Support will enable families access accommodation services and to improve their understanding of domestic abuse, how to identify it and support to deal with the effects of it. It will also help them to maintain a tenancy and move towards independent living free from abuse.

**You will ideally have**:

- Experience of providing housing related support and/or working with victims of domestic abuse (or other specialist knowledge of domestic abuse services).
- Experience of being able to respond to difficult situations and handle emergencies without immediate supervision
- Experience working in a fast paced environment, whilst maintaining integrity and confidentiality.
- Experience of liaising with external agencies including multi-agency working.
- Able to deal with complex cases.
- Ability to produce monitoring information.
- An understanding of and commitment to Equality and Diversity
- Experience of and ability to use Microsoft Office Word, Excel and Outlook to an intermediate standard
- Ability to deal with a demanding workload and to prioritise effectively whilst maintaining attention to detail
- Understanding of the importance of confidentiality and the need to follow policy and procedures
- 5 GCSEs at Grade C or vocabulary, verbal reasoning and numerical skills to the equivalent ability level
- NVQ level 3 in Social Care
- Access to your own car and drivers licence is essential

**Benefits**

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes;
- Be part of one of the most dynamic, innovative, and ambitious housing and social care organisations in the UK.
- Pension scheme with contributions matched up to 6%
- Access to Wage Stream a benefit which allows colleagues to access up to 30% of their earned wages. Wagestream isn't a loan and there are no interest charges
- Confidential support service with access to free counselling
- Confidential Employee Assistance Programme (EAP).
- Career progression with opportunities to complete QCF Qualification
- Specialist online care induction followed by additional support and training
- A generous package of terms and conditions, including enhanced rates of pay for bank holidays and night shifts
- Guaranteed contracted hours
- Free DBS and uniform
- £250 Refer a friend payment scheme
- Access to Wage Stream a benefit which allows colleagues to access up to 30% of their earned wages. Wagestream isn't a loan and there are no interest charges

**How to apply**

Please click on Apply
- _

**This post is open to Female applicants,**_Due to the specific requirements of this role, this post is exempt under the Equality Act (2010), Part 1, Schedule 9 (Genuine Occupational Requirement)._**We are striving to be an Equal Opportunities Employer and all employees are expected to actively support Equal Opportunities Policies**.**:
**Please note that if you are successful in this role, we will require a fully enhanced DBS check to be completed. Further details will be sent following offer.

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