Customer Service Administrator

4 weeks ago


Shrewsbury, United Kingdom Anderson Scott Solutions Ltd Full time

**Customer Service Administrator**

**Shrewsbury**

**£22k - £24k**

An opportunity has arisen with a well-established Shrewsbury organisation for an experienced Customer Service Administrator. The company are a market leader in their field, they are privately owned. This is an exciting role for someone who has worked ina similar role.

**Essential Experience**
- Previous experience within a similar role
- Ability to work within a fast moving environment to strict deadlines
- Excellent IT skills ideally with a knowledge Microsoft Office
- Professional telephone manner and enjoy building lasting business relationship
- Ability to work to targets and KPI’s

**Key duties**
- Supporting external Sales staff
- Responding to customer enquiries
- Assisting with the sales plan
- Raise quotations and process sales orders
- Complete forms and reports in Excel
- Answer incoming calls
- Advise customers on product suitability
- Liaise with other departments such as, purchasing, accounts and marketing.



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