Safeguarding & Looked After Children Administrative

7 months ago


Birmingham, United Kingdom Sandwell and West Birmingham NHS Trust Full time

Provide administrative support to the Clinical Nursing Team and administrators within the Safeguarding Children and Looked after Children (LAC) Department. Organise/prioritise own time to complete tasks within specified timescales. Provide secretarial/administrative support as and when required to members of the Domestic Abuse Team in the absence of the Domestic Abuse Administrator. Prioritising own workload to ensure that deadlines are met and tasks are handled in an effective and timely way.

Be proficient in entering information onto SystmOne and other electronic collections for subsequent analysis, reference and presentation under the guidance of the Named and Associate Named Nurses and Lead Nurse within the Safeguarding Children and Looked after Children Department. Input and monitor the child protection flagging process on SystmOne and any other electronic records within SWBH i.e. Badgernet/CDA Ensure that outgoing post is dispatched in the appropriate internal/external system within the required timescales ensuring information governance requirements are adhered to. Have an in-depth knowledge of the Child Health System.

Ensure Child Protection systems and processes are maintained (supporting administrator in this function) Support Looked after Children systems and processes so they are managed effectively Liaison with external agencies such as CCG, Police and Social Care. Typing of correspondence and reports in regards to Looked after Children (Initial and Review Health Assessments) using a range of Microsoft packages as required (Word, Excel, and PowerPoint). Recording data using Excel spreadsheets for a range of data collection uses. Use office equipment as necessary e.g.

laminator, photocopier, fax machine, resolving minor technical problems which arise as far as possible. Assist in the management/coordination of diaries used by members of the Safeguarding Children and Looked after Children Department using the computerised diary system. Arranging meetings on behalf of members of the Child Protection and Looked after Children team, rearranging dates where necessary and ensuring that all participants have the relevant information. Identify and book appropriate venues for meetings, equipment requirements and refreshments, where appropriate.

Prepare Agendas and take minutes of meetings as and when required. Type up minutes agree with the Chair of the meeting and circulate in a timely manner. Answer the phone in a prompt and efficient manner using knowledge of SWB and directorate roles and responsibilities to direct calls to the relevant person/department. Take messages for the team and convey in a timely manner using identified and accepted systems.

Obtain information from other agencies and departments as required. Promote, adapt and share good practice between secretaries and other agencies. Ensure the confidentiality of information i.e. patient identifiable, financially commercially and sensitive information.

Produce PowerPoint presentations on behalf of others, and for them, to present at meetings, conferences etc. Undertake any training identified as part of the annual job and development review process.



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