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Contract and Review Assistant

4 months ago

Beverley, United Kingdom SECURITY ACCESS FIRE & ELECTRICAL LTD Full time

Overall Purpose: To assist the Contract & review Manager to support Adult Services purchase care/support for individuals in the most efficient/cost-effective way, and support contract monitoring and compliance

Principal Accountabilities

1

Accurately raise call-off contracts/individual service notification/individual placement agreements for care/support.

2

Accurately record purchases and changes to the care/support purchased on the appropriate databases.

3

Resolve invoicing/charging discrepancies liaising with care/support providers, care management, Assessments & Payments team, and other members of the Contract & Review Team as necessary.

4

Provide relevant general advice and guidance to council staff.

5

Provide where relevant, support to Contract & Review team members where necessary.

6

Consider ways to continually improve processes.

7

Work with Health & Review Liaison (HRLO) and Contract & Review Officers to check database input for accuracy on an on-going basis.

**Essential Criteria**

GCSE minimum grade D or equivalent Maths and English

Gives the customer confidence in what they have done/said

Treats customers with respect

Listens to understand

Builds rapport

Delivers information clearly - ability to interpret and communicate information

Uses technology effectively - Good understanding and the ability to work with IT; good keyboard skills.

**Job Types**: Full-time, Temp to perm
Contract length: 8 months

**Salary**: From £11.20 per hour

Schedule:

- Monday to Friday

**Experience**:

- Customer service (required)
- Administrative (required)

Work Location: In person

Reference ID: 5225475