Gastroenterology Appointments Clerk

An exciting opportunity has arisen for an Appointments Clerk in the Gastroenterology Department at St Richards Hospital working 37.5hours per week Monday-Friday 7.5hours per shift booking all new & follow up appointments as per consultant team requests and from pending lists/patient tracking lists.

You will be required to support with clinic cancellations and rescheduling of appointments including last minute telephone communication with patients.

This is an exciting opportunity for any individual who relishes a challenge and is looking for a starting point career within the NHS.

The successful post holder should have a proactive and friendly attitude with an excellent telephone manner.

You must be able to work under your own initiative, possess excellent organisational skills and be experienced in dealing with confidential information. You will need attention to detail when booking patients into individual consultant and nurse clinics.

Clerical support to the gastroenterology secretariat enabling our team to provide an efficient and effective secretarial service to the Consultants and clinical teams within gastroenterology. Book all gastroenterology/IBD new & follow up appointments from pending lists via Careflow and support with clinic cancellation and rescheduling.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
1. Book all gastroenterology new & follow up appointments as per consultant/registrar/ specialist nurse request and from pending lists / patient tracking lists including IBD nurse specialists.
2. Support with all gastroenterology clinic cancellation requests and rescheduling of patients.
3. Provide cover for other band 2 colleagues during times of annual leave and sickness as requested
4. Fold and post patient letters
5. Support with ordering stationary requirements via Oracle online system as requested.
6. Support with delivering endoscopy/radiology requests as requested.
7. Support with scanning and uploading onto EVOLVE as required.