Fire & Security Supervisor - Scotland

3 months ago

Glasgow, United Kingdom Kings Security Full time

**Key Purpose of the Job**

Area Engineering Supervisor to assist the Regional Manager in delivering performance, motivation and excellent customer service to Kings customers. Providing a field-based link between the Service department(office) and security Engineers, including Fire.

**Key Job Responsibilities**
- Support the REM and Installation Manager (IM - where requested) in all aspects of the business.
- Assist schedulers with Engineer skill matrix to maximise SLA & KPI performance.
- Assist the teams in case of sickness, leave or resource problems.
- Attend operational meetings with or in place of REM.
- Assist with field-based Engineers Performance Appraisals
- Support Engineers technically and assist with problematic sites to resolve any issues.
- Assist the REM and/or IM with project planning/implementation.
- Rota management of call out to provide each region with full cover.
- Carry out Security Engineer & Technical audits, meter calibration & ladder inspections in line with the company planner to ensure 100% compliance.
- Carry out Subcontractor audits, ensuring performance is in line with standards and KST requirements in terms of quality and 100% compliance. Provide detailed reports and feedback on Sub-Contractor installations.
- Carry out fleet audits and stock take of team vehicles in line with company procedures.
- Field based management for any complaints and attend site/customer meetings where required.
- Assist with timesheet submission before the agreed deadline for approval.
- Support the REM & IM in all aspects of service and installation delivery.
- Implement and act in accordance with the organisation’s information security policies
- Protect assets from unauthorised access, disclosure, modification, destruction, or interference.
- Implement particular security processes or activities, as requested by management.
- Report security events or potential events or other security risks to the organisation
- Assist to recruit, motivate, manage and retain a highly skilled Fire and Security Engineering resource within their area.

**Requirements**:
**Essential requirements for the job**

Customer focused.

Excellent people skills

PC Literate

Team player

Strong interpersonal and communication skills

Self-motivated and confident

Ability to prioritise workloads

Exceed all tasks given

Be an ambassador for Kings at all times, displaying quality and excellence in all dealings with external and internal customers and suppliers

Ability to work within a continually changing environment

Basic Fire Systems knowledge

**Desirable requirements for the job**
- Network/IP based product experience
- Understanding of all current industry standards across all disciplines

**Benefits**:

- Performance Related Bonus - opportunity to earn up to additional £2,000 yearly (paid quarterly)
- High OTE available
- Paid Travel time after 30 minutes
- Paid Overtime at premium rate
- Standby allowance for on call
- Full Remote Technical Support
- Company Car with private use option
- Life Insurance
- Company Health Care Plan
- 25 days holiday + 8 bank holidays
- Day back in lieu when bank holiday worked
- Immediate start available
- Career development opportunities
- Referral Scheme
- Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on real savings for everyday needs
- Wagestream - Get instant access to your wages through our financial wellbeing tool.

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