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Front of House Team Leader

7 months ago

St Neots, United Kingdom The Eaton Oak Full time

The Eaton Oak is conveniently placed on the outskirts of St Neots in close proximity of the A1. After an extensive recent refurbishment we are now a beautiful family friendly everyday pub with quality accommodation.

What we will offer you in return:

- Competitive hourly salary
- 28 days holiday
- Company Pension scheme
- Retail and Beer discounts
- Refer a friend Bonus
- Meals on duty
- Employee assistance programme
- Benefits portal
- Career development programme
- Fun culture surrounded by a supportive team
- Great working environment and great prospects

Your role as Team Leader / Supervisor:
We are looking for a talented, motivated and passionate Front of House Team Leader to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.

Team Leader duties include:

- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader

You will need to demonstrate:

- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams

INDFOH