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Senior Benefits Officer

4 months ago

Cannock, United Kingdom Cannock Chase Council Full time

**Senior Benefits Officer (Compliance & Claim Management)**

**Grade F: £27,803 - £31,364 per annum (pay award pending)**

**Post Number: RF583**

**Permanent - 37 Hours per week**

**Benefits to you**:

- **Casual Car User Allowance**:

- **Flexitime Scheme**:

- **Local Government Pension Scheme**:

- **Discounted Leisure Centre Membership**:

- **23 days holiday and 26 after 5 years continuous service**:

- **Cycle Scheme**:

- **Free Car Parking**

Cannock Chase Council and Stafford Borough Council are committed to achieving excellence in the processing of Housing Benefit and Local Council Tax Support claims together with the recovery of overpaid benefit, from their shared Benefits Service.

As part of a busy team you will be required to assist with the day to day supervision of a team responsible for ensuring that benefit and / or support awards, revenue discounts and / or exemptions are properly awarded and subsidy payable is maximised.

You should have experience of assessing all types of claims for Housing and Local Council Tax Reduction claims as well as experience of supervising staff to achieve expected levels of competence.

You must be able to understand and communicate effectively on complex and frequently changing legislation. You must also have knowledge of Housing Benefit and Council Tax Reduction legislation.

The successful applicant will need to have good communication skills, both written and verbal form as well as being able to work accurately and prioritise workloads to enable deadlines to be met. In addition, you should have IT skills in the use of Microsoft Office packages such as Word and Excel.

You should hold GCSE’s at Grade C or above in Mathematics and English (or equivalent academic or vocational experience). You must also be able to work in a team and on your own initiative as well as being willing to undertake training and development to gain detailed knowledge of Council Tax and Housing Benefits.

Any previous experience of working with IBS Housing Benefits and Council Tax Benefits software would also be advantageous to the role.

**The postholder will be required to undergo a Baseline Personal Security Standard Check once in post which includes a Basic DBS Disclosure and enhanced identity checks.**
- **THE COUNCIL IS AN EQUAL OPPORTUNITIES EMPLOYER**_

**Job Types**: Full-time, Permanent

Pay: £27,803.00-£31,364.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- Gym membership
- Store discount

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 28/06/2024
Reference ID: RF583