Technical Author
2 weeks ago
**Technical Author - Software**
- Southampton, Hampshire. Hybrid, 2 days in office
- £55,000 to £60,000 + bonus, pension & generous benefits
Clear and effective communication is important at the best of times. When your customer and audience is on the front line of public safety and their work is mission critical, well-crafted documentation with clear and concise communication saves lives.
As a Technical Author in this global technology & services company you will take ownership of technical documentation for a portfolio of public safety solutions. Your audience is 1) a Software R&D team building a range of software & systems supporting thecapture, distribution and storage of digital forensics data, and 2) Customers using the software, systems and services.
As such we are looking for someone from a software, cloud or technical IT background with experience as a Technical Author / Technical Writer creating online help, training, safety and security content for Software & Technology products.
Longer term this role has the potential to become the Team Lead of the Technical writing team should that be your preferred path.
**Summary of experience - Technical Writer**
- 3+ years' experience as a Technical Author or Technical Writer
- Experience working in an established software business
- Knowledge of AuthorIT
- Experience developing Online Help using recognised tools.
- Knowledge of the software development process - Agile
- Fluent in the use of MS Office including Word and Visio
- Commercially aware and good at managing timescales, deadlines and prioritising workload
Working for this company will provide you with a great career platform for personal development. There is plenty of project work to contribute to, work is varied and has a great positive impact within the public domain.
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