Care Co-ordinator Taunton

3 weeks ago


Taunton, United Kingdom Way Ahead Care Full time

**Area**:Taunton, Office Based

**Hours**:£20,008

**Reference**:CCOORD020322

**CARE CO-ORDINATOR - TAUNTON (DRIVER ESSENTIAL)**:**We wish to recruit a full time Care Co-ordinator to work in our office based in the Comeytrowe area of Taunton.**

Skip to the Application Form

The role of Care Co-ordinator mainly consists of managing the staffing rota for the current and forth-coming weeks. You will make any necessary changes due to staff delays or absence, service user cancellations or commencement of new orders.

You will respond to telephone calls from both staff and service users dealing with a variety of queries. This may include medication queries, concerns about a service user’s well-being or non-response. In addition to this your role will include a variety of administrative tasks for the operations team and other departments within the business. This will be shared out with other colleagues. Holiday cover for Scheme Managers within our Extra Care Housing Schemes may also be required as part of the role.

This is an extremely varied and interesting role covering a wide range of tasks to keep you busy on a daily basis.

Hours are predominantly Monday to Friday 09:00 to 17:00 with an early shift on a rota basis (06:30 to 14:30). The Co-ordination team provide On Call support during evenings and weekends, working from home on a rota basis.

**About You**:
To succeed in this role you will need:

- excellent organisational and prioritisation skills.
- the ability to achieve deadlines and maintain attention to detail.
- a methodical and positive approach to problem solving.
- a creative and flexible outlook to your working and team aims and objectives.

You should also have strong customer service skills, be confident using computer packages, demonstrate a commitment to team working and enjoy a busy and fast paced environment. Experience in social care, specifically home care, would be an advantage. Please click the link to find out more: FAQ - Careers with Way Ahead Care

**What Now?**:
In this role every day is different and presents a different challenge. We’d love to hear from you if you believe you are the right person for the team.
- If selected to attend an interview the HR team will be in contact. Please check your telephone number is correct.

**For more information about this role please click the link for the Job Description below.**

Download Job Description


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