Customer Experience Team Member

5 months ago


Loughborough, United Kingdom Unite Students Full time

**Customer Experience Team Member**

**Location: Loughborough**

**Salary**:£9,586 per annum (depending on experience), plus bonus and benefits

**Hours**: 15 hours per week. Customer Experience Team Members working Saturday & Sunday, between the hours of 7am and 10pm.

**The role**

Come to Unite Students and flourish in a friendly, inspiring team Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect no two days to be the same

**What you'll be doing as a Customer Experience Team Member**:

- Providing a welcoming front of house reception service
- Conducting flat viewings, inspections, and leading sales conversations
- Planning and running events for our students

**What we're looking for**:

- A caring, warm person with a positive attitude
- An excellent communicator; as a Customer Experience Team Member you'll be happy to chat to our students and answer their questions
- You'll also have great time management and organisational skills

**What You'll Get in Return**
- A discretionary annual bonus so you can share in the company's success
- 25 days' paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more

**About Unite Students**

Founded in 1991, Unite Students is a FTSE 100 business and the UK's largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

**Instinctive inclusion. **We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn't just what we do but who we are.

**People make Unite Students. **Employees, students, and neighbours all contribute to building environments where we can all thrive.

**Room for Everyone**

We're proud to be an employer that **embraces individuality**, and we're passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a **home for success**, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what's right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

**We are US.


  • Customer Team Member

    6 months ago


    Loughborough, United Kingdom Coop Full time

    **Customer Team Member** - Location: 87 Main Street, East Leake, Loughborough, LE12 6PG- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening) and weekends, to be discussed at interview. Role will also include working in our in-store bakery- Full,...

  • Customer Team Member

    5 months ago


    Loughborough, United Kingdom Coop Full time

    **Customer Team Member** - Location: 19 - 21 High Street, Barrow-On-Soar, Loughborough, LE12 8PY- Pay: £12.00 per hour- Contract: 10 hours per week + regular overtime, 4 month temporary contract, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...


  • Loughborough, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Loughborough **Salary**:£23,965+ bonus + benefits **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students and flourish in a friendly, inspiring team! Be...


  • Loughborough, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Loughborough **Salary**:£9,586+ bonus + benefits **Hours**: 15 hours per week - Saturday and Sunday between the hours of 7am to 10pm. **The role** Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions...


  • Loughborough, Leicestershire, United Kingdom McDonald's Full time

    Discover the world of McDonald's, where we've been serving customers for over 50 years. Our commitment to core values - Serve, Inclusion, Integrity, Community and Family - drives everything we do.We're more than just a fast-food chain; we're a team dedicated to delivering exceptional customer experiences. As a Crew Member, you'll be part of this journey,...


  • Loughborough, Leicestershire, United Kingdom Compass UK & Ireland Full time

    Job OverviewWe are seeking a skilled Culinary Assistant to join our dynamic team at Compass Group UK & Ireland. This role offers an excellent opportunity to develop your skills in food preparation, customer service, and teamwork.About the RoleThis is a full-time position working 35 hours per week. The successful candidate will be responsible for preparing...

  • Team Member

    5 months ago


    Loughborough, United Kingdom Quorndon Fox Full time

    Job Summary: Hours will be mid week evening and weekends. **Duties**: - Assist in food preparation and assembly - Provide exceptional customer service - Maintain cleanliness and organization in the kitchen and dining areas - Support team members during peak hours - Upsell menu items to customers - Follow food safety guidelines - Collaborate with kitchen...


  • Loughborough, United Kingdom Inchcape Full time

    **Customer Experience Team Leader - Mercedes Benz Loughborough** £28,560.00_ + OTB £4,020 Employee Benefits - 45hrs_ **Benefits** At Inchcape, we are all about rewarding hard work, that’s why we offer a benefits package with great perks from vehicle discounts to mental health support and much more - **Family Friendly** - Enhanced family friendly...


  • Loughborough, United Kingdom All England Netball Association Full time

    Are you looking for a summer job? Do you want to work in a great team, with a friendly atmosphere, with super support? Are you a team player, with a positive mindset and able to connect empathetically and deliver a fantastic customer experience ? Then this is the opportunity for you. We’re looking for someone really special to join England Netball's...


  • Loughborough, Leicestershire, United Kingdom Screwfix Direct Ltd Full time

    Screwfix Direct Ltd seeks a Customer Experience Supervisor to join our Loughborough branch on weekends.This part-time role requires availability from Monday to Friday, with the possibility of working longer hours and varying shift patterns. You will be responsible for creating a positive customer experience, providing excellent service, and ensuring store...


  • Loughborough, United Kingdom Everyman Racing Full time

    An exciting opportunity has arisen for a Head of Customer Experience within the Automotive Events Industry. The job role requires a wide range of skills. We are looking for someone who has a passion for providing the best possible customer experience. You will be **required to supervise and oversee the strategy, planning and execution of Everyman Driving...

  • Team Member

    6 months ago


    Loughborough, United Kingdom Cineworld Group Plc Full time

    **Team Member - Loughborough**: Location Loughborough Business Area: Cineworld Cinemas Job type: Full Time Contract Job ref: 074896 Published: about 3 hours ago **Team Member** As a Team Member, you’ll be responsible for making sure every customer has an unrivalled cinema experience. You’ll be out there as the face of Cineworld, meeting, greeting...

  • Team Member

    4 weeks ago


    Loughborough, Leicestershire, United Kingdom McDonald's Full time

    About the RoleAs a Crew Member at McDonald's, you'll be part of a dynamic team that works together to deliver exceptional customer experiences. Your primary responsibility will be to provide friendly, fast, and accurate service to our customers, ensuring they have a positive experience every time they visit.Key ResponsibilitiesPrepare food and beverages to...


  • Loughborough, Leicestershire, United Kingdom Compass Group UK Full time

    Customer Service Assistant Job DescriptionAs a Customer Service Assistant at Compass Group UK, you will be part of a passionate and friendly team working in a fast-paced environment.Your key responsibilities will include:Preparing high-quality food that delights our clients and customersCreating attractive food and counter displaysRepresenting Compass Group...


  • Loughborough, Leicestershire, United Kingdom McDonald's Full time

    About McDonald'sWith over 50 years of experience, McDonald's UK is one of the most recognised brands in the world. Our commitment to core values - Serve, Inclusion, Integrity, Community and Family - drives us every day.A Competitive SalaryWe offer a competitive rate of pay, estimated to be around £9.50 per hour, based on national averages and cost of living...

  • Store Team Member

    5 months ago


    Loughborough, United Kingdom Home Bargains Full time

    Job Introduction Our Store Team Members deliver outstanding customer service by greeting customers, assisting with product queries and providing a prompt service with a smile. Store Team Members at Home Bargains cover a range of store duties including customer service, stock replenishment, cash handling and helping to maintain excellent store...

  • Culinary Team Member

    4 weeks ago


    Loughborough, Leicestershire, United Kingdom Compass Group UK & Ireland Full time

    We are seeking a talented Culinary Team Member to join our team at Compass Group UK & Ireland. As a Culinary Team Member, you will be responsible for preparing high-quality food that delights our clients and customers.Key responsibilities will include:Preparing delicious, high-quality food that meets our high standardsWorking collaboratively with our team to...


  • Loughborough, Leicestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Loughborough, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...


  • Loughborough, Leicestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Loughborough, UK.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information, ensuring...


  • Loughborough, Leicestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Loughborough, UK.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information, ensuring...