Children and Families Hub Adviser

3 months ago

Colchester, United Kingdom Essex County Council Full time

**About the role**

**Children and Families Hub Adviser**

Permanent, Full Time

£23,456 to £29,933 per annum

Location: Colchester

Working Style: Fixed-base worker

Here in Essex, we continue to raise the bar about practice and our investment in our workforce is second to none. It’s an exciting time to join us. Not only have we been named Outstanding by Ofsted, but we are also delighted and at the same time humbled to have been crowned **Social Work Employer of the Year** for the second time in the last three years

**The Role - Children and Families Hub Adviser**

You will proactively gather information and record in line with procedures and legislation to ensure that families in Essex receive the most appropriate level of support in a timely manner through either robust information, advice and guidance or onward progression to the appropriate team.

**What you will need**
- A knowledge and understanding of current national and local safeguarding legislation and procedures including the Effective Support for Children and Families in Essex guidance and the Children Act.
- Good general level of education including English at GCSE grade A-C, or demonstrably equivalent abilities.
- Experience of communicating by telephone and electronically recording information promptly, accurately, and proportionally and in adherence with data protection legislation.
- Understanding of high-quality customer care and information provision and an appreciation of potential barriers and challenges for hard to reach groups.
- High level of inter-personal, negotiation and communication skills, engaging at appropriate levels with a variety of audiences.
- Confidence and working experience of IT systems including using a range of recording systems
- Awareness of Health and Safety at Work
- Capacity to meet timescales and work with competing demands in a busy and thriving environment.

To read more about us please visit: Children & Families

Please take a look at our ‘No Magic’ Children & Families video

**Why Essex?**

Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

**Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.**

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

Follow us on Facebook, Twitter, Instagram and LinkedIn. Further details can be found on our careers page.

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