Specialist Support Services

4 weeks ago

Wolverhampton, United Kingdom Ministry of Justice Full time

**Specialist Support Services - 68488**
**£24,067 - £29,656**
**Wolverhampton**:
**Overview of the job**

Supporting the specialist administration systems that support the work of the Interventions Services Business Delivery & Development Team.

This post sits within the Business Delivery & Development Team of Interventions Services, which is part of the EIOPG.

The post reports to the Specialist Support Services Administration Manager.

This is a HQ post, based at Croydon or Wolverhampton.

No line management responsibilities: No supervisory responsibilities. This is a non-operational role.

**Summary**

Reducing reoffending is a key priority for HMPPS and in order to address offending behaviour HMPPS has developed a range of treatment approaches known collectively as accredited treatment programmes. This suite of treatment approaches is available throughout prison establishments and in the community, and is also available to external stakeholders. The programmes are held in high regard internationally, and are often quoted within academic literature as examples of excellence.

You will be responsible for assisting with the provision of services, customer relations and general information recording for the Interventions Services (IS). You will provide support to IS by leading on specialist administration systems such as Interventions Training Evaluation Systems, Specialist Training Administration, Reprographics and general data and information recording.

Ensuring our legal obligations under the Equalities Act are met is a key aspect of the post.

Reports to the Specialist Support Services Administration Manager.

**Responsibilities, Activities and Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- To undertake all required pre and post specialist administration work, ensuring accurate and timely information is provided to the Interventions Specialist Trainers, National Specialist Leads and where appropriate the Quality Assurance team.
- To use all specialist administration systems to support the: Training Evaluation Systems (TES), Interventions Specialist Administration Systems, and Reprographics.
- To support data assurance and information tracking systems, ensuring appropriate supervisors and managers are notified of any necessary updates and anomalies.
- To update all tracking and recording systems; supporting processes to ensure all are kept up-to-date and that any outstanding items are followed
- up accordingly.
- Ensure accurate and efficient production, distribution, and collection of all training materials for each IS training event, or any other event, where the department is commissioned to provide. Production of material is to be planned in line with training directory, business plan and changing demand and or/need.
- To contribute to the design of appropriate IS administration systems and provide administrative support for all IS systems.
- Communicate effectively with the nationally contracted courier regarding the effective and efficient collection and delivery of training crates. Maintain the tracking system to monitor progress of the crates and update accordingly, reporting any potential loss of materials to managers as required.
- Produce and distribute relevant materials post training such as certificates and reports.
- To provide effective and efficient administrative support to all teams within IS as required, including Data losses and booking meeting rooms, etc.
- To maintain all contact lists, ensuring all are kept up-to-date and complaint with GDPR legislation.
- Where allocated and within designated timescales, carry out any specific tasks identified by the Business Delivery & Development team as directed via management.
- Engage with managers and supervisors with implementing and updating processes as required, including following feedback received from stakeholders as appropriate.
- Lead on customer relations by attending to items that arrive in to the IS functional mailboxes, in a professional and timely manner.
- To deal with enquiries from stakeholders in regions, establishments, other HQ departments as well as external groups and organisations.
- To assist in the delivery of regular and ad hoc meetings as required by management, including making appropriate arrangements, taking good quality minutes and following up identified action points.
- To provide administrative support for the Head of Business Development and Delivery and the Specialist Support Services Administration Manager in the preparation of information to be presented to various audiences, such as Management Information.
- Conduct general office duties, including shredding, photocopying documents, postal duties and maintaining filing systems.
- Ensuring our legal obligations under the Equalities Act are met is a key aspect of the post.
- From time to time, you may be required to undertake additional activities which are appropriate to the level of y

  • Complex Support Worker

    4 weeks ago

    Wolverhampton, United Kingdom Liberty Support Services Full time

    **Complex Support Worker - MP** **Fallings Park, Wolverhampton** **£10 - £12 per hour DOE** **Full/Part time shifts available** **Drivers only** **COVID Vaccination Essential** **Core elements**: We are recruiting for a complex care supported living service for individuals with severe learning disabilities, Epilepsey and autistic spectrum condition....

  • Complex Support Worker

    4 weeks ago

    Wolverhampton, United Kingdom Liberty Support Services Full time

    **Complex Support Worker - MP** **Fallings Park, Wolverhampton** **£10 - £12 per hour DOE** **Full/Part time shifts available** **Drivers only** **COVID Vaccination Essential** **Core elements**: We are recruiting for a complex care supported living service for individuals with severe learning disabilities, Epilepsey and autistic spectrum condition....

  • Support Worker

    3 weeks ago

    Wolverhampton, United Kingdom Heaven Support Services Ltd Full time

    Heaven Support Services - Providing Solutions for Children & Young People_ **New VACANCY! New OPPORTUNITY!** - **ARE YOU LOOKING FOR**_ - **A meaningful job that provides support to young people?**_ - **A Supportive, innovative organisation?**_ This is an exciting opportunity to join our team. An opportunity to develop and promote independence in a small...

  • Support Worker

    2 weeks ago

    Wolverhampton, United Kingdom Heaven Support Services Ltd Full time

    Heaven Support Services - Providing Solutions for Young People_ **New VACANCY! New OPPORTUNITY!** - **ARE YOU LOOKING FOR**_ - **A meaningful job that provides support to young people?**_ - **A Supportive, innovative organisation?**_ This is an exciting opportunity to join our team. An opportunity to develop and promote independence in a small home for...

  • Support Worker

    3 weeks ago

    Wolverhampton, United Kingdom Heaven Support Services Ltd Full time

    Heaven Support Services - Providing Solutions for Young People_ **New VACANCY! New OPPORTUNITY!** - **ARE YOU LOOKING FOR**_ - **A meaningful job that provides support to young people?**_ - **A Supportive, innovative organisation?**_ This is an exciting opportunity to join our team. An opportunity to develop and promote independence in a small home for...

  • Support Worker

    2 weeks ago

    Wolverhampton, Wolverhampton, United Kingdom Heaven Support Services Ltd Full time

    Heaven Support Services Providing Solutions for Young People_New VACANCY New OPPORTUNITY- ARE YOU LOOKING FOR_- A meaningful job that provides support to young people?_- A Supportive, innovative organisation?_This is an exciting opportunity to join our team. An opportunity to develop and promote independence in a small home for Young People with challenging...

  • Category Support Specialist

    2 weeks ago

    Wolverhampton, United Kingdom Rubix Full time

    **Want to create industry-leading change and grow your career?** We’re looking for a dynamic Category Support Specialist to join our team in Wolverhampton! This is a varied role with plenty of room to make it your own. You will effectively build and develop relationships with our customers, delivering an exceptional standard of service and identifying...

  • Senior Support Worker

    2 weeks ago

    Wolverhampton, United Kingdom Heaven Support Services Ltd Full time

    Heaven Support Services - Providing Solutions for Children & Young People_ **New VACANCY! New OPPORTUNITY!** - **ARE YOU LOOKING FOR**_ - **A meaningful job that provides support to young people?**_ - **A Supportive, innovative organisation?**_ We accommodate young people, with emotional, challenging behaviour and mild learning difficulties. We are...

  • Support Worker

    4 weeks ago

    Wolverhampton, United Kingdom Creative Support Full time

    Job Reference: 67977 Posted: Wednesday 16th August 2023 Closing Date**:Thursday 31st August 2023** **Up to £10.70 per hour** **Wolverhampton, West Midlands** *** **Full-Time/Part-Time** We are seeking a caring individual, who values progressive and person-centred support to join our welcoming supported living team in Wolverhampton, West Midlands. We...

  • Support Worker

    4 weeks ago

    Wolverhampton, United Kingdom Creative Support Full time

    Job Reference: 67977 Posted: Wednesday 16th August 2023 Closing Date**:Thursday 31st August 2023** **Up to £10.70 per hour** **Wolverhampton, West Midlands** *** **Full-Time/Part-Time** We are seeking a caring individual, who values progressive and person-centred support to join our welcoming supported living team in Wolverhampton, West Midlands. We...

  • Category Support Specialist

    2 weeks ago

    Wolverhampton, United Kingdom Brammer Buck & Hickman Full time

    Want to create industry-leading change and grow your career? We’re looking for a dynamic Category Support Specialist to join our team in Wolverhampton! This is a varied role with plenty of room to make it your own. You will effectively build and develop relationships with our customers, delivering an exceptional standard of service and identifying...

  • Category Support Specialist

    2 weeks ago

    Wolverhampton, United Kingdom Rubix Full time

    Want to create industry-leading change and grow your career?Were looking for a dynamic Category Support Specialist to join our team in Wolverhampton!This is a varied role with plenty of room to make it your own. You will effectively build and develop relationships with our customers, delivering an exceptional standard of service and identifying sales...

  • ICT Support EngineerNHS AfC: Band 3

    3 weeks ago

    Wolverhampton, United Kingdom Black Country Job Support Full time

    Job overview 8a Senior Applied Psychologist Wolverhampton Stroke Service - 15 hours The successful candidate will have existing or recent extensive experience of working in stroke and neuro – either in a training or qualified post  Are you a compassionate and committed Psychologist who champions inclusivity? Would you like to join our Physical...

  • Relief Support Worker

    3 weeks ago

    Wolverhampton, United Kingdom Creative Support Full time

    Job Reference: 68801 Posted: Monday 3rd June 2024 Closing Date**:Tuesday 18th June 2024** **£11.50 per hour plus accrued holiday credit** **Wolverhampton, Shropshire** **Relief/Bank** Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking for a...

  • Relief Support Worker

    4 weeks ago

    Wolverhampton, United Kingdom Creative Support Full time

    Job Reference: 68681 Posted: Tuesday 9th April 2024 Closing Date**:Tuesday 23rd April 2024** **£11.50 per hour plus accrued holiday credit** **Wolverhampton, Shropshire** **Relief/Bank** Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking...

  • Relief Support Worker

    5 days ago

    Wolverhampton, United Kingdom Creative Support Full time

    Job Reference: 68741 Posted: Wednesday 1st May 2024 Closing Date**:Tuesday 21st May 2024** **£11.50 per hour plus accrued holiday credit** **Wolverhampton, Shropshire** **Relief/Bank** Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking for...

  • Collections & Servicing Quality and Performance

    4 weeks ago

    Wolverhampton, United Kingdom Reed Business Support Full time

    **REED are pleased to be working alongside a leading specialist mortgage lender to recruit a Collections & Servicing Quality and Performance Analyst position on a permanent basis** The purpose of this role is to lead the delivery of Quality & Performance and ensure that the highest of standards are maintained at all times **The main duties of this position...

  • Community Support Worker

    4 weeks ago

    Wolverhampton, United Kingdom Creative Support Full time

    Job Reference: 62991 Posted: Wednesday 23rd August 2023 Closing Date**:Thursday 7th September 2023** **Up to £11.00 per hour** **Wolverhampton, West Midlands** *** **Full-Time/Part-Time** Are you a warm and enthusiastic individual? Do you want to make a positive difference to the lives of others? We are seeking a Community Support Worker to join our...

  • Community Support Worker

    4 weeks ago

    Wolverhampton, United Kingdom Creative Support Full time

    Job Reference: 62991 Posted: Wednesday 23rd August 2023 Closing Date**:Thursday 7th September 2023** **Up to £11.00 per hour** **Wolverhampton, West Midlands** *** **Full-Time/Part-Time** Are you a warm and enthusiastic individual? Do you want to make a positive difference to the lives of others? We are seeking a Community Support Worker to join our...

  • Community Support Worker

    2 weeks ago

    Wolverhampton, United Kingdom Creative Support Full time

    Job Reference: 77113 Posted: Monday 19th February 2024 Closing Date**:Tuesday 5th March 2024** **Up to £11.60 per hour (effective from 01 April 2024)** **Wolverhampton, West Midlands** *** **Full-Time, Part-Time** Are you a warm and enthusiastic individual? Do you want to make a positive difference to the lives of others? We are seeking a Community...