Digital Systems Trainer

To support our transformational digital strategy the Learning and Development team have an exciting new role for a Digital Systems Trainer to join the Barchester family in supporting the role out of a new CRM systems across all our services across the UK.

The Digital Systems Trainer role is a new post to implement Barchesters digital transformation projects, and for this particular project this will be for our new CRM system Salesforce. As Digital Systems Trainer you will help ensure the new CRM system is fully integrated, adopted and maintained into the future.

The role will involve significant travel across a designated division/ region with frequent travel as and when required as well as overnights stays.

Reporting to the Head of Digital Training the Digital Systems Trainer will be a key member of the Digital Transformation Team working closely with implementation leads, operations, the L&D team and projects.

Barchester Healthcare is one of the UKs market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding.

**Required experience**:

- Excellent understanding of CRM systems-Salesforce would be advantageous
- Experience of delivering digital systems training from inception to implementation ideally within a healthcare setting
- Experience in delivering large scale digital projects across multiple sites
- Excellent written & communication skills
- Keen sense of customer satisfaction for internal stakeholders
- Ability to work towards tight deadlines and KPIS
- Ability to work well within a team
- Able to work under own initiative
- Good eye for detail and design

Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.

If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.