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Administrator

4 months ago

Cradley Heath and Old Hill, United Kingdom REClifts Full time

**Administrator**
**Cradley Heath**
**Lift Service Administrator**
**Service Department**
**Lift Industry**
**Temporary Assignment**
**Pay**: £11 - £13

**Benefits**:

- Holiday Pay Entitlement
- Very Commutable Location
- Free parking
- Free tea and coffee
- Full Systems training
- Very friendly and helpful team
- Company Pension (after probation period if taken on permanent basis)

**REClifts** is now recruiting a highly effective Lift Service Administrator on a temp to a permanent agreement. Ensuring that excellent customer service is delivered, collecting information, logging Lift Engineering jobs on the database, and keeping data records accurate and in line with GDPR.

**Administrator Key Responsibilities**:

- Answering the telephone
- Answering customer queries
- Uploading service sheets to the system
- Attending the weekly meeting on Teams
- Scheduling in Lift Engineers with customers
- Updating a sending weekly spreadsheets to the customer
- Invoicing the customer for Services, Repairs, and breakdowns
- Quotations for any recommendations of Lift Engineering work to be completed.
- Liaising with Engineers regarding service completions and resolving any issues
- Previous experience in an office environment/administrative role - Essential
- Confident telephone communicator - Essential
- Team player, willing to learn and progress

**Commutable**:Halesowen, Stourbridge, Dudley, West Bromwich, Wolverhampton, Walsall
- For a confidential conversation call us Monday - Friday between 8:00 am
- 6 pm
- Refer a friend and receive £100 love-to-shop vouchers upon successful placement

Google search REClifts and click on Reviews.

**Salary**: £11.00-£13.00 per hour

**Benefits**:

- Life insurance
- Referral programme
- Relocation assistance

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: 678