Funeral Service Arranger

5 months ago

Rochdale, United Kingdom Dignity Full time

There's more to funerals than you think...

At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most.

Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow.

We currently have an opportunity for a Funeral Service Arranger to join our Business Leader David Rea and his dedicated team of funeral professionals at Spotland Bridge Funeral Directors, Rochdale.

This is a part time permanent position working 19.32 hours per week, Wednesday 13:00pm - 17:00pm, Thursday & Friday 09:00am - 17:00pm.

**What Will I Be Doing?**

As a Funeral Service Arranger, you will be one of the very first points of contact for our families. You are going to be the coordinator who supports our families, arranges the funerals, and works alongside our teams to ensure that the funerals are delivered at the highest standard, whilst also meeting the personable requests of the families.
- You will create a welcoming, safe, and caring atmosphere for our families
- Arrange funerals according to Company guidelines ensuring that the full range of services and products are offered, thereby addressing the needs of the client
- Maintain excellent service to clients who telephone or call the branch
- Be available for clients to visit the deceased during office hours and out of hours by arrangement to company standards and guidelines
- Become trained to present our pre-paid funeral plans to our clients to the standard required by Dignity and the Financial Conduct Authority

**What Do I Need?**
- At least 2 years of work experience within a customer-orientated environment
- Proactive approach and ability to communicate effectively with a wide range of people.
- Comfortable coming into contact with the deceased through the Chapel of Rest visits.
- Presentable always, acting with professional conduct and showing empathy.
- Excellent attention to detail is essential.
- A passion for customer service.
- **A Full UK Driving Licence (ideally)**

**What Do I Get?**
- An annual salary of £11,854.75** **per annum
- Accruing 22 - 25 days holiday + bank holidays
- Sick pay eligibility after 12 month qualifying period
- Life Assurance 2 x salary
- Company Pension Scheme
- Opportunity to enroll in several of our apprenticeship schemes

**What’s it like to work for Dignity as a Funeral Service Arranger?**

“The most rewarding part of my job is when families return to see me chat days, weeks, months and in some cases years after the funeral has taken place” - Jane Dugdale, Funeral Service Arranger

**What are the next steps?**

**Learning & Development**

Our Learning and Development team works with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own

professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish

**Equality, Diversity, and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.

  • Customer Service

    5 months ago

    Rochdale, United Kingdom Energy Funding Service Full time

    **About us** Energy Funding Service, is a growing company in an exciting industry. We aim to help as many individuals as possible and create a brand in the Energy Industry. Our service is highly valued in the Energy Industry helping people in the UK make their homes more energy efficient. Our team help over 1000 people per week qualify for Government...

  • Support Services Assistant

    4 weeks ago

    Rochdale, Rochdale, United Kingdom Ministry of Justice Full time

    Job SummaryThis role is responsible for providing operational support to the establishment, ensuring the efficient running of facilities and maintenance activities. The successful candidate will work closely with the team to deliver high-quality services and maintain a safe and clean working environment.Key ResponsibilitiesUndertake manual activities to...

  • Support Services Assistant

    4 weeks ago

    Rochdale, Rochdale, United Kingdom Ministry of Justice Full time

    Job SummaryThis role is responsible for providing operational support to the establishment, ensuring the efficient running of facilities and maintenance activities. The successful candidate will work closely with the team to deliver high-quality services and maintain a safe and clean working environment.Key ResponsibilitiesUndertake manual activities to...

  • Environmental Health Specialist Lead

    1 week ago

    Rochdale, United Kingdom Rochdale Council Full time

    About the RoleWe are recruiting an Environmental Health Specialist Lead within the Environmental Health Service at Rochdale BC. As the Environmental Health Specialist Lead you will be responsible for the day-to-day supervision and management of the Environmental Protection and Health Protection team. This is a new role following a recent review of these work...

  • Clinical Director of Ophthalmology Services

    2 weeks ago

    Rochdale, Rochdale, United Kingdom Practice Plus Group Full time

    About the RoleAt Practice Plus Group Ophthalmology, we strive to deliver exceptional patient care. As the Head of Clinical Services and Governance, you will lead our North West service, which is expanding to meet the growing needs of our patients. Our ophthalmology team is dedicated to providing safe and effective care, working collaboratively across...

  • Customer Service Coordinator

    5 months ago

    Rochdale, United Kingdom Neogen Full time

    It's fun to work in a company where people truly believe in what they are doing! It's fun to work in a company where people truly believe in what they are doing! We are currently looking to recruit a Customer Services Co-ordinator to join our award-winning business, in Rochdale. Our Rochdale site specialises in the development, manufacture and sale of...

  • Director of Ophthalmology Services

    2 weeks ago

    Rochdale, Rochdale, United Kingdom Practice Plus Group Full time

    About the RoleAt Practice Plus Group Ophthalmology, we are committed to delivering exceptional patient care. As the Head of Clinical Services and Governance, you will lead our North West service, which is expanding to meet the growing needs of our patients. Our team members work across the North West, Yorkshire, and Hampshire, as well as at our surgical...

  • Support Services Coordinator

    2 weeks ago

    Rochdale, Rochdale, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Support Services Coordinator at beBee Professionals, you will play a vital role in supporting individuals with disabilities in their daily lives.Key Responsibilities:Provide support in daily living activities and encourage independence.Develop and implement care plans to meet individual needs.Arrange community and social outings for service...

  • Support Services Assistant

    4 weeks ago

    Rochdale, Rochdale, United Kingdom Ministry of Justice Full time

    Job SummaryThis role is responsible for providing operational support to the establishment, ensuring the efficient running of facilities and maintenance activities. The successful candidate will work closely with the team to deliver high-quality services and maintain a safe and clean working environment.Key ResponsibilitiesUndertake manual activities to...

  • Support Services Assistant

    4 weeks ago

    Rochdale, Rochdale, United Kingdom Ministry of Justice Full time

    Job SummaryThis role is responsible for providing operational support to the establishment, ensuring the efficient running of facilities and maintenance activities. The successful candidate will work closely with the team to deliver high-quality services and maintain a safe and clean working environment.Key ResponsibilitiesUndertake manual activities to...

  • Service Coordinator

    5 months ago

    Rochdale, United Kingdom Premiere Servicing Ltd Full time

    Job Summary Duties - Assisting sales to create work schedules for all engineers. - Supporting senior management with the enforcement of company policies and standards. - Collaborating with other departments leaders to define, prioritize and develop projects. - Planning project management alongside the Engineering Manager, including setting deadlines,...

  • Service Experience Partner

    1 month ago

    Rochdale, Rochdale, United Kingdom Baker Harding Limited Full time

    Service Experience ColleagueWe are seeking a Service Experience Colleague to join our team at Baker Harding Limited, based on the Kingsway Business Park in Rochdale. This role offers a unique blend of Depot and home working, with a temporary contract that may lead to a permanent position.Key Details:37.5 hours per weekShift-based role across core hours of...

  • Service Experience Partner

    1 month ago

    Rochdale, Rochdale, United Kingdom Baker Harding Limited Full time

    Service Experience ColleagueWe are seeking a Service Experience Colleague to join our team at Baker Harding Limited, based on the Kingsway Business Park in Rochdale. This role offers a unique blend of Depot and home working, with a temporary contract that may lead to a permanent position.Key Details:37.5 hours per weekShift-based role across core hours of...

  • SEND Service Manager

    1 month ago

    Rochdale, Rochdale, United Kingdom The Talent Crowd Full time

    SEND Service Manager Job DescriptionThe Talent Crowd is seeking a highly skilled SEND Service Manager to join our team in Rochdale. As a key member of our team, you will be responsible for overseeing the internal SEND services of the Rochdale Local Authority and supporting the commissioning and quality assurance of external provision to meet the needs of...

  • SEND Service Manager

    4 weeks ago

    Rochdale, Rochdale, United Kingdom The Talent Crowd Full time

    SEND Service Manager Job DescriptionThe Talent Crowd is seeking a highly skilled SEND Service Manager to join our team in Rochdale. As a key member of our team, you will be responsible for overseeing the internal SEND services of the Rochdale Local Authority and supporting the commissioning and quality assurance of external provision to meet the needs of...

  • SEND Service Manager

    4 weeks ago

    Rochdale, Rochdale, United Kingdom The Talent Crowd Full time

    SEND Service Manager Job DescriptionThe Talent Crowd is seeking a highly skilled SEND Service Manager to join our team in Rochdale. As a key member of our team, you will be responsible for overseeing the internal SEND services of the Rochdale Local Authority and supporting the commissioning and quality assurance of external provision to meet the needs of...

  • SEND Service Manager

    1 month ago

    Rochdale, Rochdale, United Kingdom The Talent Crowd Full time

    SEND Service Manager Job DescriptionThe Talent Crowd is seeking a highly skilled SEND Service Manager to join our team in Rochdale. As a key member of our team, you will be responsible for overseeing the internal SEND services of the Rochdale Local Authority and supporting the commissioning and quality assurance of external provision to meet the needs of...

  • Service Coordinator

    5 months ago

    Rochdale, United Kingdom Premiere Servicing Ltd Full time

    Job Summary Duties - Assisting sales to create work schedules for all engineers. - Supporting senior management with the enforcement of company policies and standards. - Collaborating with other departments leaders to define, prioritize and develop projects. - Planning project management alongside the Engineering Manager, including setting deadlines,...

  • Director of Ophthalmic Services and Governance

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Practice Plus Group Full time

    About the RoleAt Practice Plus Group Ophthalmology, we strive to deliver exceptional patient care. As the Head of Clinical Services and Governance, you will lead our North West service, which is expanding to meet the needs of our patients. Our team members work across various locations, including the North West, Yorkshire, and Hampshire, and at our surgical...

  • Memory Assessment Service Team Administrator

    4 months ago

    Rochdale, United Kingdom Pennine Care NHS FT Full time

    **Post**: Memory Assessment Service Team AdministratorBand: 3Responsible to: Memory Service Team ManagerMain Contacts: Internal or external contactsJob SummaryTo provide efficient and effective administration support to the Memory Assessment Service.To undertake the administration of all referrals received into the Memory Service.Reports to the Memory Team...