Senior Service Advisor
7 months ago
**Responsibilities**:
- Customer facing Front of House duties
Keep all customer data accurate and up to date.
- Schedule initial jobs into the TECHMAN garage management system.
- Work closely with the Parts Manager to ensure correct parts are ordered for jobs.
- Managing Hire Car Bookings.
- Capable of updating vehicle specific information within TechMan (MOT & Service dates etc.).
- Opening and closing the premises
- Use TECHMAN to monitor and adjust attendance, activities, and breaks.
- Contribute to the overall Health & Safety and Security of the workshop.
- Fulfilling ad-hoc roster duties.
- Recognising Company Policies, Mandates and Standard Operating Procedures
- Performing any other duties that the Company may reasonably ask of you.
- Meeting personal and team targets.
Monday - Friday 8:00am
- 6:00pm
An excellent package will be tailored to suit the successful applicant.
A Company Pension Scheme (NEST) is available as are other staff discount benefits.
Personal Specification
Must have experience as a Service Advisor within the auto motive trade
Valid Driving License
ICT skills
Good communication -people and phone skills
Customer skills
Organisational skills
- time management / self-management
Garage Management Systems
Experience working within this role in an automotive environment
**Salary**: From £28,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Experience**:
- Automotive service: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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