Senior Service Advisor

4 months ago


StratforduponAvon, United Kingdom Stratford Tyres Ltd Full time

**Responsibilities**:

- Customer facing Front of House duties

Keep all customer data accurate and up to date.
- Schedule initial jobs into the TECHMAN garage management system.
- Work closely with the Parts Manager to ensure correct parts are ordered for jobs.
- Managing Hire Car Bookings.
- Capable of updating vehicle specific information within TechMan (MOT & Service dates etc.).
- Opening and closing the premises
- Use TECHMAN to monitor and adjust attendance, activities, and breaks.
- Contribute to the overall Health & Safety and Security of the workshop.
- Fulfilling ad-hoc roster duties.
- Recognising Company Policies, Mandates and Standard Operating Procedures
- Performing any other duties that the Company may reasonably ask of you.
- Meeting personal and team targets.

Monday - Friday 8:00am
- 6:00pm

An excellent package will be tailored to suit the successful applicant.

A Company Pension Scheme (NEST) is available as are other staff discount benefits.

Personal Specification

Must have experience as a Service Advisor within the auto motive trade

Valid Driving License

ICT skills

Good communication -people and phone skills

Customer skills

Organisational skills
- time management / self-management

Garage Management Systems

Experience working within this role in an automotive environment

**Salary**: From £28,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Automotive service: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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