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Supervisor

4 months ago

Ballymena, United Kingdom Ground Espresso Bars Full time

The Milk Parlour is located in the beautiful grounds of the famous Glenarm Castle Estate in the picturesque village of Glenarm on the Antrim coast in Northern Ireland. Established in 2021, The Milk Parlour is a gelato ice cream factory making Italian style gelato from traditional Shorthorn Herd milk.

We are now recruiting for a superstar Supervisor to help lead our team throughout the busy summer period and beyond.

Through strong leadership and management you will be responsible for the delivery of the high standards associated with The Milk Parlour brand, to increase positive customer experiences and profitability.

You will report directly to the General Manager and will work closely alongside them to adhere to budgets and targets, manage stock levels, generate revenue and increase profitability. You will be responsible for the team of counter staff, ensuring they are fully trained and equipped to carry out their roles, and that they are providing excellent customer service. You will ensure that the shop is clean and tidy at all times, adhering to our hygiene policies.

You will create weekly staff rotas, manage breaks, oversee ordering, staff reviews, maintain stock levels, be responsible for cash handling.

**Job Types**: Full-time, Permanent, Temporary contract, Temp to perm

**Salary**: Up to £11.32 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person