Screening Executive

1 day ago


Basingstoke, United Kingdom Capita Full time

**Screening Executive FTC**

**£19,371.83 starting salary with the opportunity for progression.**

**Remote working.**

**Fixed Term Contract.**

The work undertaken by the Screening Executive will predominately be completed on the Security Watchdog inhouse operating systems. There is a very high requirement for great attention to detail, maintaining accurate notes and having the ability work acrossmultiple customer and case types.

The Screening Executive will develop a thorough knowledge of the Security Watchdog screening products and processes. Work completed needs to be compliant with the defined operating standards and customer specific requirements.

**Roles and responsibilites**
- Process screening checks of varying type and complexity across a range of customer types
- Follow the defined work processes and utilise the systems provided for the role
- Meet daily targets of case work to be completed
- Record accurate and concise notes of all work completed
- Maintain a current knowledge of screening requirements and supporting documentation
- Ensure delivery against customer service level targets
- Participate fully in daily / weekly team meetings
- To uphold the standards required for compliance, data protection and internal controls
- Attend client visits and operational calls as required

**Skills and experience**
- Strong communication skills - written and verbal
- Good administration skills
- Ability to manage time and workload effectively
- Strong customer service orientation
- Able to work as part of service delivery team
- Attention to detail and follow defined process
- Competent in using systems to process work

**What's in it for you?**
- A competitive basic salary
- Remote working
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

**The company**

Our mission is to develop world-class risk mitigation partnerships with a global client portfolio, underpinned by 'delight through excellence' customer service principles. We have an unrivalled range of pre-employment screening solutions, offering backgroundchecks of every kind, in any combination for our clients in the UK and internationally.

**What to do now**

**Capita Opportunity Statement
- The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a sharedgoal. We encourage an open, honest working environment where everyone can be true to themselves, and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals acrossmultiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do deliver. Our purpose is to create a better outcome for you._



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