Head of Advice

2 weeks ago

Hertfordshire, United Kingdom Citizens Advice Full time

**Position**: Head of Advice

**Location**: Hybrid 50% in East Herts locations and 50% home working

**Closing date**: 10 January 2024

**Role details**:
Job title:
Head of Advice

**Location**:
Hybrid 50% in East Herts locations and 50% home working

**Salary**:
£33,713 - £37,337 FTE (depending on experience)

Salary pro rata:
Yes

London allowance:
Yes

Hours per week:
30

Type of contract:
Permanent

10/01/2024

Closing time:
12:00

Interview date:
17/01/2024

We are looking for a skilled leader who is passionate about giving an effective advice service to those most in need, and enjoys supporting team members to achieve good quality outcomes for people. You will need to demonstrate that you can manage existing advice services, and have the drive to develop them, so we continue to be relevant to people living and working in East Herts. The post-holder will have overall responsibility for the management of our core public advice service.

You will join the Senior Leadership Team, which works together to meet the organisation’s objectives, including improving client access to services, diversifying and increasing income and enhancing communication. You will lead the implementation of service improvements and changes, and strategic and operational plans, as well as supporting the development of new services and funding streams.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

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